The power of looking ahead

by Sam Harrelson Leave a comment

Never get so caught up in the past and present that you fail to see what’s ahead. Vision is a powerfully lucrative skill if you’re crazy enough to think you can change the world.

From 1992…

How rich is this lode? At one end of the spectrum is John Sculley, the chief executive of Apple Computer Inc., who says these personal communicators could be “the mother of all markets.”

At the other end is Andrew Grove, the chairman of the Intel Corporation, the huge chip maker based in Santa Clara, Calif. He says the idea of a wireless personal communicator in every pocket is “a pipe dream driven by greed.”

via The Executive Computer – ‘Mother of All Markets’ or a ‘Pipe Dream Driven by Greed’? – NYTimes.com

Why doesn’t turning off Bluetooth on iOS actually turn off Bluetooth?

by Sam Harrelson Leave a comment

Another reason I tend to prefer Android is the ability to control things on a granular level. Does every user of a mobile device need that? Certainly not. Is Apple “wrong” for this “feature” design? That’s debatable.

But it’s interesting to see how Android and iOS continue to develop along their own trajectories when it comes to designing software for the Lowest Common Denominator of users…

Users can still completely turn off Bluetooth and Wi-Fi by digging into the devices menu settings, but essentially the button does not do what a user can reasonably assume Apple says it does, and that’s because Apple doesn’t trust you. This decision is the next logical step for what has always been Apple’s design ethos: It thinks it knows what you want more than you do.

via Apple Doesn’t Trust You – Motherboard

The Age of OutrAGE

by Sam Harrelson Leave a comment

The media is built for clicks now, and we were trying to see firsthand how it all works. I feel like I now understand on a much deeper level why Trump got elected. Negativity is what travels. So we learned more about how the internet functions, and how it’s an insane feedback loop. It’s like, we just played a show in London that was one of the best shows we’ve ever played there. It was honestly so fucking exciting. And at the show we sold a T-shirt where we put an ironic Everything Now logo on top of Kylie Jenner’s face. It was visually punk as hell. We knew doing that would get a lot of press pickup but every single news outlet in the world covered it. Somehow there’s a story in that, but there’s not really a story in Band Is Really Amazing at Music and Plays a Live Show and People Cry Because It’s So Beautiful. So it was really interesting to us to see what got picked up about Arcade Fire. That idea plays into what we were doing as well: We were providing the ammunition for people who wanted to write negative things about the band: Here you go! Here’s something to be outraged about!

via Arcade Fire’s Win Butler on ‘Everything Now’ Album Rollout

Your logo and Instagram content

by Sam Harrelson Leave a comment

Good advice to consider here, particularly for nonprofits and churches on slimmer marketing budgets looking to make the most impact possible on social media…

What about content that doesn’t show a clear logo? What about companies with unbranded or non-logoed products? We’ve seen that a huge percentage of the content shared and posted on Pinterest is logo-free. It’s important to go beyond the logo to get the whole story of an image—how brand content is shared over time, who has shared that content and who has influence in getting it shared

via Brands Must Look Beyond the Logo to See the Big Picture – Adweek

How should we regulate Facebook and Google’s advertising platforms?

by Sam Harrelson Leave a comment

So how does Facebook’s ad system work? Well, just like Google, it’s accessed through a self-service platform that lets you target your audiences using Facebook data. And because Facebook knows an awful lot about its users, you can target those users with astounding precision. You want women, 30–34, with two kids who live in the suburbs? Piece of cake. Men, 18–21 with an interest in acid house music, cosplay, and scientology? Done! And just like Google, Facebook employed legions of algorithms which helped advertisers find their audiences, deliver their messaging, and optimize their results. A massive ecosystem of advertisers flocked to Facebook’s new platform, lured by what appeared to be the Holy Grail of their customer acquisition dreams: People Based Marketing!

via Lost Context: How Did We End Up Here? – NewCo Shift

I’m really torn on this one. John Battelle here (a tech publishing veteran who knows a good deal about online advertising) argues for more regulation and transparency of Facebook and Google’s advertising platforms.

I’ve seen how both Facebook and Google’s advertising platforms can work wonder for good causes like the nonprofits, religious group, and community organizations that are our clients. It’s wonderful to see the way that we can work miracles (hyperbole) to create new reach, fundraising, and awareness campaigns for these groups on a limited budget using Facebook Ads and AdWords. In the past, that would have required them to spend exponentially more on marketing and advertising. But now, we can help these groups grow on a shoestring. That’s a good thing.

However, we are at an inflection point.

I agree with Battelle on a theoretical layer, but there’s also the notion of democratic capitalism and the need to allow markets to flourish or wither based on their own actions (does our democracy value ethics, morality etc the same as it has and what does that mean for advertising?).

On the other hand, there are other advertising platforms that are major players in Asia and will be major players on a global scale soon such as Alibaba and Tencent and Rakuten. If we hamstring Google and Facebook, do we run the risk of advertisers abandoning those platforms for greener global pastures?

On the other hand, Russia interfered with our Presidential election and it’s no secret that politicians and special interest groups are doing bad things with these platforms.

FoxSports.com lost 88% of its pageviews after switching to all video

by Sam Harrelson Leave a comment

And true to expectation, that has shown up in the first substantially reported numbers about the traffic to FoxSports.com. SI’s Richard Deitsch reports that traffic dropped an astounding 88% since the “pivot to video.” Their traffic has gone from over 143 million in a monthly period to just under 17 million.

via FoxSports.com has reportedly lost 88% of its audience after pivoting to video

Wow.

Video is great for engagement (and ad dollars). However, it’s part of an overall approach that still includes text. People are more sensitive than ever to page load speeds and the actual “size” of a web page in terms of mobile data.

Use video, but don’t put all your eggs in that basket.

Is Apple’s New Face ID a Security Risk?

by Sam Harrelson Leave a comment

The majority of negative commentary I’m seeing about Face ID in particular amounts to “facial recognition is bad” and that’s it. Some of those responses seem to be based on the assumption that it introduces a privacy risk in the same way as facial tracking in, say, the local supermarket would. But that’s not the case here; the data is stored in the iPhone’s secure enclave and never leaves the device. More than anything though, we need to remember that Face ID introduces another security model with its own upsides and downsides on both security and usability. It’s not “less secure than a PIN”, it’s differently secure and the trick now is in individuals choosing the auth model that’s right for them.

via Troy Hunt: Face ID, Touch ID, No ID, PINs and Pragmatic Security

Good read here on the pragmatic nature of what Apple is doing by pushing technologies such as Touch ID and Face ID in its devices. No, they aren’t foolproof and there are downsides. But Face ID is a way to help ensure that the “mainstrem” of security-apathetic users of these devices have at least some protection if their device is stolen etc.

However, that most people simply ignore or don’t care enough about basic security options such as 2 Factor Authentication that is available on most of the web and financial etc services we all use is appalling.

I’m constantly urging clients to use services such as 1Password or LastPass for their password generation and storage as well as services such as Authy which make it easy to use 2 Factor Authentication (and safer than relying on SMS for codes).

“But I’m a nobody. Who would want to hack my GMail or Facebook or Twitter?” isn’t a viable rationale or excuse anymore, if ever!

What Does Your Brand Do?

by Sam Harrelson Leave a comment

Longevity and repetition are two of the hardest to use tools in a marketer’s toolbox, but also the most effective.

via Marketing at millennials won’t save your tired brand | The Drum

There are definitely some points in this post that I disagree with (importance of having a “famous” brand and working towards that being a goal for your organization for one), but this sentence did stick out to me as something that I need to emphasize with our clients more often.

We do lots of “strategic consulting” with non-profits and businesses that don’t necessarily have a large budget for branding considerations. It’s something that often gets overlooked in the process of thinking through a marketing plan. That can easily be seen by the poor quality of logos and branding material that most local or regional non-profits have. But these things can be done well on a tight budget.

As the economy has shifted and nonprofits (especially) are facing slimmer traditional sources of donations there, concepts such as “what does your logo tell people about your group, business or non-profit?” become valuable barometers for improvement whether you’re trying to sell a product or solicit a donation.

You don’t need to have a quality Nike swoosh or Apple apple or Coke wordmark to be successful, but thinking through what you’re presenting and what you’re trying to “do” with your logo, fonts, colors, and brand messaging can make a world of difference when done well.

Using Video to Promote a Nonprofit

by Sam Harrelson Leave a comment

You should be using short form and live video (Periscope, Facebook Live, Snapchat) to promote your nonprofit’s efforts. It’s simple, easy, free, and can always be embedded back into your social media pages or website.

Plus, it drives engagement much better than text or pictures in 2017.

Interesting stats here…

“A whopping 80% of users recall a video ad they viewed in the past 30 days”

via 17 Stats and Facts Every Marketer Should Know About Video Marketing