Twitter Hashtags and Crisis Management

One thing that’s frequently seen in 2013 is some form of crisis that begins on and manifests itself across social media platforms. The folks at Social Media Today have some great tips for using hashtags effectively during times of crisis (even though they have a typo in their post title, evidently):

Use a Twitter Hashtags in a Crisis | Social Media Today: “One given in an incident: if you use social media, people will use your hashtag and @username as a source of getting the info they need. A hashtag in a crisis will become a sort of customer service channel. Be sure you have dedicated staff monitoring your social media channels and responding to  legitimate requests for information.”

12 Replies to “Twitter Hashtags and Crisis Management”

  1. Saqib Raheel Butt October 27, 2013 at 1:15 pm

    Life insurance can take care of your family and help them maintain

    their standard of living should something happen to you or your partner.

    Reply

  2. In any situation, the best thing you can do is the right thing; the next best thing you can do is the wrong thing; the worst thing you can do is nothing.

    rabobank.nl internetbankieren

    Reply

  3. Many great ideas go unexecuted, and many great executioners are without ideas. One without the other is worthless.

    Ing Inloggen

    Reply

  4. Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.

    Ing Inloggen

    Reply

  5. A baby asked God, “They tell me you are sending me to earth tomorrow, but how am I going to live there being so small and helpless?”
    Mijn Randstad Inloggen

    Reply

  6. Here you leave today and enter the world of yesterday, tomorrow, and fantasy.

    Abnamro Telebankieren

    Reply

  7. You can’t wish for more wishes or for vague generalities like happiness that are impossible to grant. Your wish has to be something specific enough that I can use my wand to make it happen. Oh, and recently there’s been a ban on inserting yourself into the Twilight series. The Cullens are tired of different teenage girls pinging into their story every time they turn around.

    Abnamro Inloggen

    Reply

  8. Real love is not based on romance, candle light dinner and walks along the beach. In fact, is based on respect, compromise, care and trust.

    Groupon-nl

    Reply

  9. The best and most beautiful things in the world cannot be seen or even touched, they must be felt with the heart.

    Geico-com

    Reply

  10. We are what our thoughts have made us; so take care about what you think. Words are secondary. Thoughts live; they travel far.

    Sms140word

    Reply

  11. Communication is a continual balancing act, juggling the conflicting needs for intimacy and independence. To survive in the world, we have to act in concert with others, but to survive as ourselves, rather than simply as cogs in a wheel, we have to act alone.

    Hotmail SignInZoeken

    Reply

  12. I believe that the civilization India evolved is not to be beaten in the world. Nothing can equal the seeds sown by our ancestors, Rome went, Greece shared the same fate; the might of the Pharaohs was broken; Japan has become Westernized; of China nothing can be said; but India is still, somehow or other, sound at the foundation.

    Hotmail SignInZoeken

    Reply

Leave a Reply