Dangers of the Common-Knowledge Effect

Fascinating research here on the usefulness of team decision-making versus independent decision-making based on similar variables:

As counterintuitive as it seems, increasing the number of people involved in a difficult decision will likely decrease decision-making quality. Whatever unique knowledge individuals could offer to deliberations often goes unshared or disregarded. When decision-making stakes are high, don’t let your valuable UX insights fall victim to the common-knowledge effect. Be a vigilant team facilitator to ensure that all of us are at least as smart as each of us.

Common-Knowledge Effect: A Harmful Bias in Team Decision Making:

I’m here to manage a team not…

“I’m here to manage a team, not make rules,” Maddon said. “I learned my lesson from that.”

http://m.cubs.mlb.com/news/article/168278928/cubs-joe-maddon-talks-policies-with-leaders