Trillion Dollar Companies

We used to not have $3T companies – Sherwood News:

In reading this nice piece my Sherwood colleagues did spotlighting the lopsided contributions of mega-tech companies to this year’s market rally, it struck me that we’ve never had three, separate three-trillion-dollar companies before.

In fact, until 2018, there were precisely zero companies with valuations that large.

It’s hard to get one’s mind around the what it even means to have a trillion-dollar capitalization, much less a three-trillion dollar market price tag. At some point the numbers become a kind of abstraction.

Popular Science No Longer Publishing Magazine

I spent many hours reading Popular Science as a young person (and into college) in the high school library and sharing amazing stories with friends. I understand the business side of this, but it still feels to me like we’re losing something very valuable…

After 151 years, Popular Science will no longer offer a magazine – The Verge:

After 151 years, Popular Science will no longer be available to purchase as a magazine. In a statement to The Verge, Cathy Hebert, the communications director for PopSci owner Recurrent Ventures, says the outlet needs to “evolve” beyond its magazine product, which published its first all-digital issue in 2021.

OpenAI’s Lens on the Near Future

Newton has the best take I’ve read (and I’ve read a lot) on the ongoing OpenAI / Sam Altman situation… worth your time:

OpenAI’s alignment problem – by Casey Newton – Platformer:

At the same time, though, it’s worth asking whether we would still be so down on OpenAI’s board had Altman been focused solely on the company and its mission. There’s a world where an Altman, content to do one job and do it well, could have managed his board’s concerns while still building OpenAI into the juggernaut that until Friday it seemed destined to be.

That outcome seems preferable to the world we now find ourselves in, where AI safety folks have been made to look like laughingstocks, tech giants are building superintelligence with a profit motive, and social media flattens and polarizes the debate into warring fandoms. OpenAI’s board got almost everything wrong, but they were right to worry about the terms on which we build the future, and I suspect it will now be a long time before anyone else in this industry attempts anything other than the path of least resistance.

Dangers of the Common-Knowledge Effect

Fascinating research here on the usefulness of team decision-making versus independent decision-making based on similar variables:

As counterintuitive as it seems, increasing the number of people involved in a difficult decision will likely decrease decision-making quality. Whatever unique knowledge individuals could offer to deliberations often goes unshared or disregarded. When decision-making stakes are high, don’t let your valuable UX insights fall victim to the common-knowledge effect. Be a vigilant team facilitator to ensure that all of us are at least as smart as each of us.

Common-Knowledge Effect: A Harmful Bias in Team Decision Making:

It’s a Different Sort of Revolution

I don’t think we’re prepared to understand how AI (especially more advanced generative AIs) will impact what we currently consider career jobs… especially for those with advanced degrees.

This represents a stark difference in past societal shifts when physical labor-focused employment and careers were impacted…

Biggest Losers of AI Boom Are Knowledge Workers, McKinsey Says – Bloomberg:

In that respect, it may be the opposite of significant technology upgrades of the past, which often came at the expense of occupations where workers had fewer educational qualifications and got paid less. Many were performing physical tasks — like the British textile workers who smashed up new cost-saving weaving machines, a movement that became known as the Luddites.

By contrast, the new shift “will challenge the attainment of multiyear degree credentials,” McKinsey said.

Workplace Gender Equity and Covid

I’ve been a work-from-home type for years, but as a man it’s been hard to share the experiences of being on an important client call while changing a diaper or cleaning up my son’s lunch with my male friends (or society in general).

I’m definitely not patting myself on the back here (at all… I suck at parenting but everyone’s winging it… “Here’s another marshmallow, Junior… don’t tell Mommy”), however, I am glad that more males are having to face the reality that working women and partners have had to endure for ages while exhibiting equity and egalitarianism for their children.

If anything, this pandemic will hopefully lead to a fuller understanding of the struggles and challenges that working women and partners have to endure to balance career and family…

The presence of more men sharing more fully in domestic duties for an extended period of time has the potential to create a sea change in gendered norms — at home and at work. Men teleworking during the pandemic are more likely to appreciate women’s work-family experiences, understand the value of flexible work arrangements, appreciate the benefits of relationships with work colleagues, and role model more equitable work-family gender roles for their children.

Source: Gender Equity Starts in the Home

Top Posts of the Teens

I started writing email newsletters in 2002 and blogging in 2003 for a couple of marketing outlets. I was mowing the lawn on October 13, 2006, and had the bright idea to start a marketing blog called CostPerNews. It took off rather quickly and before I knew it, I was getting citations on Techmeme and flown around to speak at various marketing and tech conferences. Part of that adventure was luck and hitting the blogging scene at just the right moment and part of it was the time and energy it took to write 3-5 posts a day about the various aspects of marketing I was covering.

Around that same time, I decided to use this samharrelson.com domain for my personal blog to journal and capture ideas and observations. Of course, it never had the same impact as CostPerNews, but it does continue to draw a not-insignificant amount of traffic each month.

Things really changed in the early 2010s as we moved from blogs to “social” media. I championed Twitter heavily back in 2006-2008 as an addition to what blogs had become and thought the platform would continue to amplify self-hosted personal sites and become a real discovery engine. What I hoped for is that personal and business blogs would bloom and platforms such as Twitter, Tumblr (RIP), and Facebook would be traffic drivers to those destinations. Boy, was I wrong. Worse, I gave in and started using those sites instead of this space for my personal thoughts and observations. You can see that in the chart above that shows the number of posts I’ve made here since 2006.

I’ve always had grand thoughts of doing away with my Twitter and Facebook accounts as primary places of content production and focusing here.

I’m taking that seriously in 2020. I’m not abandoning FB or Twitter (as I did Instagram last year), but I am using this as my primary hub.

On that note, let’s take a look back at the Top 10 posts from 2010-2020 here on the blog based on site traffic:

It looks like 2016 was definitely a bright spot for the blog here. I had made a concerted effort to stop giving so much content to the advertising-driven social networks and remind myself that I had space here that needed me. As I look back on the last 10 years and thousands of posts, I’m equally reminded of that realization. And excited.

It’s good to be back. Let’s see if we can do 1,000 here in 2020.

Being a Productive Dad That Works From Home

I intentionally work from home most days. I’ve had an office on Main Street in a big high-rise, I’ve tried co-working spaces, and I’ve had my own building… but working from home is the greatest.

HOWEVER, it’s not without its ongoing challenges that you must tackle and figure out if you’re going to run a business and be successful. Here’s a great post…

So you’ve made the decision to work from home. Whether that be an opportunity to work on a new business project of yours, or maybe you’re just fortunate enough to enjoy the ability to work where you want due to your career—working from home is an incredible experience.

But that doesn’t mean it’s as easy and fun as everyone thinks.

Source: 7 Ways to Be More Productive While Working from Home

No One Ever Said It Would Be So Hard

When I was a boy, I was always jealous of my friends who had fathers with a career. Whether it was a tobacco salesman at one of the many warehouses in our small rural town at the time, or whether it was the local attorney or Lance Truck delivery guy… there was something I felt prestigious about having a career with a “real job” attached to your identity. My dad was on track to be an architect before he went to work for himself. I just recently stole a notebook of his drawings from that time before I was born (sorry, Dad). He would mention buildings or features that he designed in his earlier career path as we drove past them on the way to yet another car dealership in the area. We’ve never discussed it, but I always wondered what it would be like to have a dad with a formal career.

Dad has always been the entrepreneurial type and I can’t count the number of other side ventures he’s been involved with to go along with his main profession as a car wholesaler. He’s carried a leather briefcase for most of his life, and I used to sneak extra copies of his evolving business cards to put in my briefcase (which I, unfortunately, didn’t realize was not considered a cool fashion accessory during the first few days of Middle School).

But yet, he created his own job. As did his father. As did my Great Grand Father. Probably further back on down the line if I go check our family history file. There’s something about growing up in a small rural town of just a couple thousand people that makes you create your own path, whether that’s politically or theologically… or career-wise. Our town was full of women and men who were self-starters and “worked for themselves.”

God Helps Those Who Help Themselves could be on the official seal of Mullins, SC.

Perhaps that’s why I coveted a dad with a career in a fancy office building that he’d go off to in a white shirt and tie every morning after we ate corn flakes and he asked me how I liked my teacher and how the homework was going as he read the folded up paper at the breakfast table. Instead, I would see my dad often during the day in his mobile office. That’s what I called his truck. It was always full of papers and industry figures on cars and random tools or car parts. He’d drive up at 11 am or 2 pm or 4 pm while I was outside playing basketball in our yard. We’d exchange quick hello’s then go about our day. He’d drive off again after and I’d see him a few hours later. Dad would also travel to cities with exotic sounding names like Charleston or Savannah or Lumberton or Atlanta. I’d find the cities in our copy of The World Book and try to guess how far they were from Mullins. While he was on these trips, I would often stay up late drawing the logo for the business I was going to create in a big office building in a big town somewhere (hopefully Chicago so that I could go see the Cubs play when things weren’t too busy). I still have a notebook from childhood with a few of those drawings and designs for the invisible company. It was going to be called Harrelson Agency and the logo was a fancy “H” that I lifted from a crystal glass that was in the China cabinet that I wasn’t supposed to ever dare touch (I did).

After I left Mullins for college (where I got to fly on planes and travel overseas) and then graduate school (in another part of the country, even), I moved to Columbia. I had the option to go back home and teach there (in an alternate universe, there’s a very happy and inspired 40 years old AP US History Teacher Sam doing his thing), but we chose Columbia. I ended up in the classroom for a while but was tempted away by what I had always sought… a job in an office.

I stumbled into the marketing agency building here in Columbia on my first day not knowing much of anything about the real profession of marketing. I was good with computers and had a pretty quick wit, so I guess that was good enough to land the job in 2002. I loved the job and the connections I was making with people all around the world even if I was just writing email copy or begging advertisers for money. I bought a home. I had a steady paycheck with a beautiful girlfriend and a dog and I wore a white shirt and tie to work every day. Living the dream, I thought.

Then as the months went by, I started realizing I should be getting more money. I was “Sam Harrelson” after all. I was important to the company. I should get at least a commission on these big deals I was landing, right? I was 25 and knew everything.

I even considered becoming a registered Republican. As those thoughts entered my mind, I quickly realized it was time for my next career step. That’s what a career is, right? It’s a series of vertical movements until you hit a “Chief” position where there’s no one to tell you what to do. So I made vertical moves over the next few years until I realized enough was … well … enough. And I walked away from the office job with the white shirt and tie. I walked away from that career. I ended up back in a classroom.

Teaching wasn’t just a job for me. It was and is my true passion. I don’t know why. Some people love jumping out of airplanes. Some people love selling makeup. I love teaching. I’ll teach anything (just give me an hour to brush up beforehand). My partner has become accustomed to my dinner table mini-lessons on the newest star formation in the Orion constellation or how Egyptian mummification techniques changed rapidly in the late Ptolemaic period, or why 2 Samuel’s depiction of Uriah is so damning today. She handles me with grace.

Over the course of 8 years as a professional teacher, I taught 11th grade American literature, 8th-grade science, 8th-grade robotics, 8th-grade algebra, 7th-grade pre-algebra, 7th-grade science, 7th grade US History, 7th grade English, and 6th-grade Design Tech along with many summer camp courses. I worked with students to launch a balloon into space (well, upper atmosphere… close enough) and we made the TV news and front page of the local paper. The students had a copy framed for me, and it still hangs on my “office” wall (more on that in a second). I just knew I was going to be a teacher forever.

Then as the years went by, I started realizing that I should be getting more money. I was “Sam Harrelson” after all (Well, “Mr. H”). I was important to the school. I should be getting at least a moderate pay bump for all the exposure and social media likes and parent involvement I was generating, right? I was 32 and knew everything.

So I walked away from the classroom with the coffee mugs and bow ties. I walked away from that career. I ended up back in my bedroom.

For the last 8 years, I’ve been carving this Harrelson Agency thing out of marble. Michelangelo might have seen the David in a block of marble that had laid neglected for 26 years in the yard of a Cathedral, but I certainly didn’t have the same privilege with the 26-year-old career block that has been sitting in the corner of my mind. Sculpting this company and this life from that block of hard stone has caused me much psychological and physical and emotional and relationship strife. It’s only now, 8 years after I started chipping, that I realize what I’ve done to myself and what Harrelson Agency has done to me. You could call it the male impetus for chasing “The Great White Whale” or the Concord Fallacy, but I’m not giving it up just yet even though it remains a difficult beast to direct and has fits of starts and stops and continuous bucking. We’re conjoined now. I’ve engendered it with life and meaning and kicking it out of the Garden is not a practical resolution to this creation.

I realize, as a Pirate Looks at 40, that I have become very much like my dad. I don’t have a typical office. My truck is my mobile office. I carry a leather briefcase. I’m consistently changing my business card designs. I’m at home during random times of the day, and I get to spend a good deal of time with my children and partner. It’s a good job if you can get it.

Yet, I’ll still put on a white shirt and pair of slacks just to go work at the dining room table or my makeshift office here in our bedroom, which makes no sense. I’m always pulled back to that childhood fear of being a man without a career and when I look at my 10-year-old daughter I wonder now if she has the same thoughts I do. “My mom is a doctor, but what in the hell do I tell people my dad does? Play on the internet all day?” I hope I’m not causing her that anxiety as I work on this marble block. My tools have gotten better, and I have a better sense of how to chip and strike and know when to walk away and leave the block for a day to give us both rest as I work on it and it works on me. I hope she understands that I’m doing this intentionally for her and her sister and her brother and our family.

There’s a Coldplay song (I’m not a Coldplay fan if you’re wondering) titled “The Scientist” that has always pulled my heartstrings. Willie Nelson did an excellent cover of it a few years back and I prefer his version but that’s irrelevant. Having gone through a divorce and having lost people close to me in death, the song of loss and hurt resonates deeply. One of the lines that will pop up in the ever playing jukebox that is my head is:

No one said it was easy. No one said it would be so hard.

It was a constant partner to me during the divorce and during hard times with Harrelson Agency. I wish my dad would have warned me. Maybe he did, and I’m just now hearing him.

Harrelson Agency has grown every year in client base and income. Now it’s growing in offerings and direction (more on that in a second). Despite that, I’ve tried to walk away from this career a few times. I’ve flirted with a big job in an office high rise downtown with a parking garage and a hierarchical ladder for climbing. I’ve flirted with going back into the classroom. None of those dalliances amounted to me leaving this block behind though. I realize now that what I’ve always been looking for has been right there in the notebook that I created while wondering what my dad was doing. Living in Columbia now and having many friends and acquaintances in the “professional class” here has only ratcheted up that anxiety of not “having a career.” I get asked “So what do you do?” weekly as I’m introduced to parents at our son’s school or meetups or church. “Oh, Communications and PR. Who are you with?” To which I answer “Myself.” I need to start answering “Harrelson Agency… up and coming PR agency here in town. Heard of them?” Imposter syndrome is real, y’all.

What I’ve realized is that Harrelson Agency continues to shift from being a pure “marketing agency” into more of a public relations and communications firm. Marketing is a part of that to be sure, but most of our newer clients don’t need a website or a social media plan and are looking for real strategy and real communications help. We all thought Public Relations as a “career” (more on that in a second) was dead as a doornail in 2005 as the social web was just beginning to flourish and everyone could be their own PR rep.

What we realized is that effective communication, especially online, is a job and a career in and of itself no matter the medium. In our current age, we’re able to use artificial intelligence to create audio and video of anyone saying anything we’d like. Our human brains are still tied to our pre-Paleolithic environment and we’re just now beginning to understand how the brain “sees” and “hears” scientifically. But good luck explaining that to an angry Facebook user who saw the video of you saying something you didn’t say, or the angry Twitter person calling you out for a snippet of audio in your voice but not from your mouth. We’re entering dangerous, but exciting, times. I want to be more a part of that conversation as it relates to what I love doing with nonprofits and religious organizations marketing-wise, but also in the political realm. Not a full-on change, but a slight pivot to keep up with the times and my passion and the tools I have on hand to work on this block.

What I’ve realized is that my dad has had a great career that he sculpted himself. I’m proud of him. He is, for all intent and purposes, my role model. I’m still working on this damned marble block, but I’m not letting the cherubim and seraphim have at it just yet with their flaming swords. I’m not condemning it to a life of thistles and thorns. We’re going to make this work, Harrelson Agency, and we’re going to continue to build this career as we hammer it out in the sunshine and in the rain of that cathedral yard.

Running in circles, chasing our tails Coming back as we are

Contracts in the Age of Connections

It’s possible to negotiate a substantial contract in a few minutes by email—if both sides care more about forward motion than they care about the last decimal point. Or, to be more honest about it, if they care more about the benefits of the future than they care about the narrative of treating their partner like an opponent.

— Read on seths.blog/2018/08/transactions-without-conflict/

Harrelson Agency is Now a Cloudflare Certified Partner

I’ve spoken at numerous events and conferences on the topic of web hosting and security and I’ve been quoted in the New York Times about that same topic over the years. Website security is something near and dear to my heart and I made sure to bake that into the very essence of every website build I’ve done since 2004 and since the founding of Harrelson Agency back in 2012.

The last few years have presented incredible challenges for website hosting companies and developers (and those that care about online security). Just think… applications like Bleachbit and terms like “private email servers” and “DNS hacks” and “SSL” have gone completely mainstream due to the 2016 Presidential election here in the US and high profile hacking of celebrities’ personal iCloud accounts. Edward Snowden’s revelations about the NSA’s oversight of American citizens’ online privacy as well as the ongoing drumbeat of news regarding the manipulation of Facebook and Google to sway news consumption around the globe has put online security in the crosshairs of attention.

I didn’t realize just how much Harrelson Agency would grow into a website host when we first fired up the servers six years ago. But over the years, our insistence on ethical website hosting as well as transparent and ultra-secure hosting have become one of our selling points with clients. It’s why we get so many nonprofits and churches and political groups coming to us for both hosting and consulting as well as website design work. We sweat the small details and it’s fun to work with a team that gives a damn about protecting our customers and clients. Seriously, I never thought website hosting would be something that would be a big chunk of our revenue but it’s becoming more and more a larger piece of the pie as groups, companies, politicians, and religious organizations realize the need for quality over something cheap like … well, those “start a free website today!” ads you see during the Super Bowl.

So, I’m proud to announce that we’re now a “Certified Partner” with Cloudflare. I personally trust and use Cloudflare on all of my sites (this one included) as well as our home’s DNS. It’s a fantastic service and I couldn’t be more proud to work with such a great group of people who are as passionate as I am about online security. Plus, their solutions are fast.

Here’s the email I’m sending out to our clients tomorrow in our newsletter with some words from the Cloudflare team:


“Harrelson Agency is excited to announce our partnership with Cloudflare, the website performance and security company.

Cloudflare is a content delivery network (CDN) that increases the performance and security of every website on its network, protecting from a broad range of threats and attacks. Over 7,000,000 websites run on the Cloudflare network—ranging from individual blogs to e-commerce sites to the websites of Fortune 500 companies to national governments. Cloudflare powers almost a trillion monthly page views—more than Amazon, Wikipedia, Twitter, Zynga, AOL, Apple, Bing, eBay, PayPal and Instagram combined—and over 25% of the Internet’s population regularly passes through our network.

Cloudflare increases the speed and security of your website and delivers faster web performance

Cloudflare was designed to take a hosting platform like Harrelson Agency’s and make it more fast, secure, and reliable.

Cloudflare runs 151 data centers strategically located around the world. When you sign up for Cloudflare, we begin routing traffic to the nearest data center.

As your traffic passes through the data centers, we intelligently determine what parts of your website are static versus dynamic. The static portions are cached on our servers for a short period of time, typically less than 2 hours before we check to see if they’ve been updated. By automatically moving the static parts of your site closer to your visitors, the overall performance of your site improves significantly.

Cloudflare’s intelligent caching system also means you save bandwidth, which means saving money and decreases the load on your servers, which means your web application will run faster and more efficiently than ever. On average, Cloudflare customers see a 60% decrease in bandwidth usage and a 65% in total requests to their servers. The overall effect is that Cloudflare will typically cut the load time for pages on your site by 50% which means higher engagement and happier visitors.

Broad web security

At the beginning of 2016, Cloudflare experienced and mitigated against some of the largest distributed denial of service (DDoS) attacks ever seen. As attacks like these increase, Cloudflare is stepping up to protect websites.

Cloudflare’s security protections offer a broad range of protections against attacks such as DDoS, hacking or spam submitted to a blog or comment form. What is powerful about our approach is that the system gets smarter the more sites that are part of the Cloudflare community. We analyze the traffic patterns of hundreds of millions of visitors in real time and adapt the security systems to ensure good traffic gets through and bad traffic is stopped.

In time, our goal is nothing short of making attacks against websites a relic of history. And, given our scale and the billions of different attacks we see and adapt to every year, we’re well on our way to achieving that for sites on the Cloudflare network.

We’re proud that every day more than a thousand new sites, including some of the largest on the web, join the Cloudflare community. If you’re looking for a faster, safer website, you’ve got a good start with Harrelson Agency.”

Stripe now offers subscription billing

Good move here, particularly for small businesses…

That’ll allow them to handle subscription recurring revenue, as well as invoicing, within the Stripe platform and get everything all in the same place. The goal was to replace a previously hand-built setup, whether using analog methods for invoicing or painstakingly putting together a set of subscription tools, and make that experience as seamless as charging for products on Stripe.

Source: Stripe launches a new billing tool to tap demand from online businesses | TechCrunch

Do We Really Want Our Government Run Like a Business? | Sojourners

In the Easter sermon at my own church, the priest commented that Jesus was killed by the 1 percent, in the form of an empire that exploited its citizenry for the sake of profit and growth. While this sentiment might not be surprising where I live in liberal Northern California, it’s also present throughout the Bible. President Trump, whose own religious beliefs remain puzzling, vague, and nearly impossible to parse even among theologians and religion journalists, has repeatedly pushed policies that are the opposite of many of Christ’s messages even in his short time in office.

Source: Do We Really Want Our Government Run Like a Business? | Sojourners

Good advice

I recommend this whole post for people starting out in a creative venture or pursuing a lifelong passion as a vocation or for profit:

Be humble, but always try to exceed expectations. When you accept an invitation to do a talk, or do a work for a commission, do something that’s a stretch, and then do it so well that it looks like it was easy. This can mean doing way more work in a small amount of time than people think should be possible, or learning a whole new technology to do a crazy idea.

via Too much advice – Zach Gage – Medium

Googling Inside Your Church

Fascinating piece on Google Maps history and possible directions…

So Google likely knows what’s inside all of the buildings it has extracted. And as Google gets closer and closer to capturing every building in the world, it’s likely that Google will start highlighting / lighting up buildings related to queries and search results.

This will be really cool when Google’s/Waymo’s self-driving cars have AR displays. One can imagine pointing out the window at a building and being able to see what’s inside.

via Google Maps’s Moat

The power of looking ahead

Never get so caught up in the past and present that you fail to see what’s ahead. Vision is a powerfully lucrative skill if you’re crazy enough to think you can change the world.

From 1992…

How rich is this lode? At one end of the spectrum is John Sculley, the chief executive of Apple Computer Inc., who says these personal communicators could be “the mother of all markets.”

At the other end is Andrew Grove, the chairman of the Intel Corporation, the huge chip maker based in Santa Clara, Calif. He says the idea of a wireless personal communicator in every pocket is “a pipe dream driven by greed.”

via The Executive Computer – ‘Mother of All Markets’ or a ‘Pipe Dream Driven by Greed’? – NYTimes.com

How should we regulate Facebook and Google’s advertising platforms?

So how does Facebook’s ad system work? Well, just like Google, it’s accessed through a self-service platform that lets you target your audiences using Facebook data. And because Facebook knows an awful lot about its users, you can target those users with astounding precision. You want women, 30–34, with two kids who live in the suburbs? Piece of cake. Men, 18–21 with an interest in acid house music, cosplay, and scientology? Done! And just like Google, Facebook employed legions of algorithms which helped advertisers find their audiences, deliver their messaging, and optimize their results. A massive ecosystem of advertisers flocked to Facebook’s new platform, lured by what appeared to be the Holy Grail of their customer acquisition dreams: People Based Marketing!

via Lost Context: How Did We End Up Here? – NewCo Shift

I’m really torn on this one. John Battelle here (a tech publishing veteran who knows a good deal about online advertising) argues for more regulation and transparency of Facebook and Google’s advertising platforms.

I’ve seen how both Facebook and Google’s advertising platforms can work wonder for good causes like the nonprofits, religious group, and community organizations that are our clients. It’s wonderful to see the way that we can work miracles (hyperbole) to create new reach, fundraising, and awareness campaigns for these groups on a limited budget using Facebook Ads and AdWords. In the past, that would have required them to spend exponentially more on marketing and advertising. But now, we can help these groups grow on a shoestring. That’s a good thing.

However, we are at an inflection point.

I agree with Battelle on a theoretical layer, but there’s also the notion of democratic capitalism and the need to allow markets to flourish or wither based on their own actions (does our democracy value ethics, morality etc the same as it has and what does that mean for advertising?).

On the other hand, there are other advertising platforms that are major players in Asia and will be major players on a global scale soon such as Alibaba and Tencent and Rakuten. If we hamstring Google and Facebook, do we run the risk of advertisers abandoning those platforms for greener global pastures?

On the other hand, Russia interfered with our Presidential election and it’s no secret that politicians and special interest groups are doing bad things with these platforms.

Working Through Fears

Whether you’re starting your own business or non-profit or trying to make an existing one feasible as a “job,” the fear that you encounter at 4am as you do the week’s invoicing and receipts in your head can be staggering. I know, I’ve definitely been there in the low tides of “working for yourself.”

Our mind tries to trick us into being more cautious and avoiding the risk associated with such endeavors (often for good reasons). But if you can step outside of your own mind and observe the fears associated with “starting up,” you can make powerful realizations about your own abilities and potential.

Good read:

We can limit and hold ourselves back with our beliefs. In my case, I really believed I would be judged for what I was doing. For a while, I operated almost entirely on referrals. While I did excellent work, I didn’t have an active lead generation plan in place because that would mean showing up on social media and letting my friends and family know what I was up to. I convinced myself that people would make fun of me and my business, and I allowed that fear to hold me back to the point that while I was home for Thanksgiving last year, I even considered taking a family friend’s advice to leave Bali and “get a real job.”

Thank goodness I found a way to work through my fears and stick to my guns! There will always be haters, but at the end of the day, the people who matter will support you: between my social media and email list, I now have over 10,000 business owners following my work.

via How This 23-Year-Old Makes Six Figures From Her Online Business – And Helps Others Do The Same

Changing Conceptions of Work

NPR reported today: “Full-time employees have become the last resort. Companies will do anything to hire part-time, short-term, or contract positions.” In addition: “More and more people who are full-time employees need second jobs or side gigs in order to make ends meet.” Our world is not the same as it has been. The changing dynamics of the economy and the changing idea of what it means to work is changing young professionals.

via Why this Labor Day is Different – Merianna Neely Harrelson

Not to mention the imminent and radical shift coming to industries (particularly in the service area) from automation, artificial intelligence, machine learning, and advanced robotics.

What Time Should We Post to Our Facebook Page?

I get this question quite often, especially from churches and non-profits:

“What time of the day should we post to our Facebook page to make the most impact?”

It’s a tough question to answer given the number of variables and because every church/group has a different set of Facebook followers and likes. You’ll find a number of posts on the web giving you suggestions as well (such as this one from CoSchedule). However, churches and non-profits are different beasts than companies, so you have to keep that in mind when finding a good time for your posts.

Here are a few graphs we put together from four different churches and non-profits we work with at Harrelson Agency (anonymous and with their permission). The graphs display the times when the fans of a Facebook Page are using Facebook on their computer, iPad or mobile device over the span of the last month on average. All have relatively the same size of Facebook audiences (and are close to the same size in terms of members).

This is completely anecdotal data, but it looks like the peak time for the most users being online is around 9 PM (that’s especially true on the weekends). Some days like Mondays had fewer users on Facebook but the graphs display a pretty interesting average over the past month. So if you’re looking for the most immediate eyeballs, the afternoon into the evening is a better bet than first thing in the morning or into the late evening (though there are some advantages to that as well).

So take from that what you will… I think it’s pretty interesting. Keep in mind that there is a great deal of variance and data points to employ if you’re looking to come up with a specific marketing plan around Facebook posts. This is just to provide a rough approximation based on a data set that I came across and thought was intriguing.

And you should probably not post an important update at 3 AM.

Social Media Legal Mistakes that Small Businesses and Non-Profits Make

Don’t use Google Images as a database for your social media posts, even if you’re a small business, non-profit or (worse) church. Just this past month I ran into this situation and it ended up costing the non-profit money they didn’t have to cover the expense.

Make sure the person or agency in charge of your social media presence is aware of your concern…

If your social media agency isn’t trained in the legal ramifications of social media activity, you can still be held liable if the posting is done from your account. I spoke with three leading social media attorneys for a rundown on the legal mistakes you are making on social media and how to avoid them.

via 13 Social Media Mistakes That Could Result in Legal Trouble | Observer

The Importance of Getting Your Details Correct

 

My partner Merianna was preaching at a nearby church last month and she needed a time estimate for the drive that Sunday morning. We googled the church and got the address. While on the results page, I noticed their “Hours” stated they were closed. It was a Sunday. That felt… peculiar.

It wasn’t intentional, of course. It’s just a tiny detail that is easy to overlook. But when you only have, on average, about 3-5 seconds to “convert” someone to making a click or engaging with your page in some way, these tiny details add up.

We all like to pretend that we’re expert marketing strategists. We grimace at bad commercials, parse political campaign logos, and pretend to disregard those annoying Facebook video posts from mega-global sugar water makers. We tend to think we don’t need help with our marketing strategies, especially the online ones, because… anyone can create a Facebook Page or Twitter account or even website. It’s easy!

Right?

Well, yes.

But not really. Not if you want to spend your time doing what you’re good at and not making tiny mistakes that add up over time and actually do harm to your “brand” (and yes, we all have a brand whether we like to admit that or not). Seemingly trivial details such as having your Google Business information correct or your Webmaster settings correct for the best Google results or your Facebook Page details can be the deal breaker for someone deciding on whether to call or visit your business, church, nonprofit, etc.

Budget wisely, but keep in mind that doing so doesn’t mean cutting the corners by turning over your very important marketing details to a summer intern or someone who has a mobile phone and a Twitter account. Call us if you need help.

Learning From the Current Media Revolution

From Jim VandeHei, who was one of the co-founders of Politico…

In coming years, the revolution will likely demolish much of what we read and watch now. State and local newspapers and TV? Gone. Their models are fatally flawed. General interest magazines such as Time and Newsweek? Gone or unrecognizable shells of their former selves. Traditional TV and cable? Shrinking and scrambling. Clickbait machines such as Gawker, or Ozy, or Mashable? Gone or gobbled up by bigger players.

At the same time, the need for content, especially (but not only) video content, will explode. It will be a mad rush that makes the 1980s’ race to create new cable channels seems like a leisurely stroll.

The pipes for distribution of content are mostly set. Facebook, Amazon, Google and Snapchat will be joined by the savviest traditional media companies such as Comcast and new media players, most notably Netflix, Apple, Vimeo and others.

Source: Escaping the Digital Media ‘Crap Trap’ — The Information

At the end of the article, he posits that we are entering a golden age of content creation and that consumers will happily pay for eclectic and efficiently delivered media as mobile destroys desktop paradigms, and streaming destroys cable.

I’d include podcasting in this conversation as well. It’s not hard to fathom that podcasting, or some iteration of it, really does catch on “in the mainstream” as our mobile devices and autos get smarter and more in tune with our own listening preferences as compared to broadcast NPR or radio.

Just this week, I finally convinced my parents to sign up for Netflix and Hulu. They love it. “Why would we pay for cable now?” Dad asked. I’ve been asking the same since I cut the cord back in 2006 in favor of other ways to find and watch the media that most appealed to me and our family.

It’s easier, cheaper, and (I think) more fun than ever. Apple TV, Roku, Plex etc have made the content game enjoyable again.

Businesses, churches, and nonprofits can learn a great many lessons by observing the current revolution / rebirth that journalism and content industries are currently experiencing. Find faith in the ability to embrace the eclectic. Find your voice and your audience. Stop trying to be all things to all people and broadcast messages (especially on Facebook and social media). You’ll be rewarded by your fans.

 

Metaphor for Looking Ahead By Looking Back

By pushing NASA’s Hubble Space Telescope to its limits, an international team of astronomers has shattered the cosmic distance record by measuring the farthest galaxy ever seen in the universe. This surprisingly bright infant galaxy, named GN-z11, is seen as it was 13.4 billion years in the past, just 400 million years after the Big Bang. GN-z11 is located in the direction of the constellation of Ursa Major.

Source: Hubble Team Breaks Cosmic Distance Record | NASA

Our eyes, like the (still) incredible Hubble Telescope, are time machines. We see things as they happen in the past, whether they are right in front of us or 13.4 billion light years away. We are a curious and amazing species that can process signals to make inferences about our own future.

Whether it’s looking into deep space or contemplating the future of your life or business, don’t ever stop visioning. Our brains are built for such duties.

jebbush.com and tedcruz.com

“The site wasn’t hacked and the Bush campaign didn’t forget to register a domain. Bush campaign spokesman Tim Miller said that the campaign website is Jeb2016.com and that has been the case since the beginning of the campaign. The campaign has never used jebbush.com, and Mr. Miller says that searches for “Jeb Bush” bring up the correct website.”

Source: For JebBush.com, a Mystery Wrapped Inside a Domain Name – Washington Wire – WSJ

It’s always shocking to me that political candidates at any level don’t own the .com, .org, and .net domains of their respective names… same with church leaders, business leaders, and any sort of public personalities.

You should also have a blog at your namespace and stop relying on Facebook (especially if you have a public persona).