Twitter’s Target

I started using Twitter in mid 2006, so I’m a little biased… but I still have many expectations and hopes for the platform that I don’t for Facebook, Instagram etc.

Twitter stands(or, it could if it were to become developer friendly again) at the fulcrum point between traditional social networks and the future of online social interaction (messaging platforms) with its following, rather than friending, structure and the ability to send direct messages baked into the architecture.

Now it’s Dorsey’s responsibility to perform a Steve Jobs-esque “second act” in which he returns to the company and rights the ship and steer it away from being perceived or imagined as an “enticing takeover target” …

“The microblogging site’s co-founder and chairman, Jack Dorsey, will replace him temporarily. Although the number of monthly active users topped 300m in the first quarter, growth has been slowing; revenue of $436m, though up 74% year-on-year, was less than expected. Twitter, a relative minnow in today’s tech sea, as the above interactive shows, looks an enticing takeover target.”

Source: Leaving the nest | The Economist

Stop Worrying About Your Website’s Design

I have this conversation with website build or revamp clients almost daily… It might sound odd for someone who runs a web marketing company to say that website design really doesn’t matter as much as you think it does. But it’s true. Focus on the other aspects of your business and stop worrying whether your site has too much white space.

The expectations of people visiting your site and our collective notions of web design have changed to the extent that “pretty” isn’t necessarily “better” due to the speed of your page and the experience (content) your site offers (particularly on mobile).

Sergio Nouvel has a good write up about this with more salient points:

“This switch from web design to experience design is directly caused by the shift from web pages to digital products, tools, and ecosystems. Web pages are just part of something much bigger: mobile apps, API’s, social media presence, search engine optimization, customer service channels, and physical locations all inform the experience a user has with a brand, product, or service. Pretending that you can run a business or deliver value just by taking care of the web channel is naïve at best and harmful at worst.”

Source: Why Web Design is Dead | UX Magazine

 

Peeple is Going to Upset Lots of People

“A bubbly, no-holds-barred “trendy lady” with a marketing degree and two recruiting companies, Cordray sees no reason you wouldn’t want to “showcase your character” online. Co-founder Nicole McCullough comes at the app from a different angle: As a mother of two in an era when people don’t always know their neighbors, she wanted something to help her decide whom to trust with her kids.”

Source: Everyone you know will be able to rate you on the terrifying ‘Yelp for people’ — whether you want them to or not – The Washington Post

In theory, I love the idea of the “sharing economy.” In practice, it’s turned out to be a blessing and a curse for many reasons.

Peeple was bound to happen, but this is a terrible idea and will result in anxiety, frustration, and bullying (among other things) for many people. Sometimes “it just doesn’t feel right” is a good justification for not walking down a business path.

Sam’s Public Feedly Collections

“Feedly connects you to the information and knowledge you care about. We help you get more out of you work, education, hobbies and interests. The feedly platform lets you discover sources of quality content, follow and read everything those sources publish with ease and organize everything in one place.”

Source: Sam’s public feedly collections

I use Feedly as my RSS reader and go through a good many blog and website stories everyday on topics ranging from art to religion to marketing to tech to science.

Over the years, I’ve had people ask for a way to see what blogs and sites I’m reading… Feedly has made it possible now to share those (along with the standard but nerdier OPML files that did the trick 10 years ago).

So, here’s my public “collection” or groups of sites that I read throughout the day on the topics of Arts & Science, Marketing, and Religion / History / Archaeology.

An Individual Can Be Wiser Than the Crowd

“Another benefit of the SEP’s not being crowdsourced is that minority views get more exposure.  Wikipedia’s overview of feminist philosophy is hopelessly short. The SEP has dozens of meticulously researched entries. A 2012 survey by Wikimedia, Wikipedia’s parent organization, found that about 90% of its volunteers were men. “Its entries on Pokemon and female porn stars are comprehensive, but its pages on female novelists or places in sub-Saharan Africa are sketchy,” said the MIT Technology Review in its article The Decline of Wikipedia, which criticizes its byzantine editing hierarchy. The same goes for an important idea in philosophy: feminism.”

Source: This free online encyclopedia has achieved what Wikipedia can only dream of – Quartz

Not just a better Wikipedia, but a better model for the internet? Perhaps in some ways, but decentralized federation has its own beauty as well.

Forget Millennials, Here Comes Generation Z

“Generational study being more art than science, there is considerable dispute about the definition of Generation Z. Demographers place its beginning anywhere from the early ’90s to the mid-2000s. Marketers and trend forecasters, however, who tend to slice generations into bite-size units, often characterize this group as a roughly 15-year bloc starting around 1996, making them 5 to 19 years old now. (By that definition, millennials were born between about 1980 and 1995, and are roughly 20 to 35 now.)”

Source: Move Over, Millennials, Here Comes Generation Z – The New York Times

If you’re wondering why the NFL is signing deals with Snapchat or why messaging apps are the new webs (and why we marketers are still trying to get our head around all of those issues), look no further than the identification of Gen Z.

They will change the web and how we use it (and how we market through it) in ways that make my Gen X / Y / Millennial (1978 here… born on the cusp) head explode.

“…let him declare what he seeth…” or Apple vs the Web

 

“And with iOS 9 and content blockers, what you’re seeing is Apple’s attempt to fully drive the knife into Google’s revenue platform. iOS 9 includes a refined search that auto-suggests content and that can search inside apps, pulling content away from Google and users away from the web, it allows users to block ads, and it offers publishers salvation in the form of Apple News, inside of which Apple will happily display (unblockable!) ads, and even sell them on publishers’ behalf for just a 30 percent cut.

Oh, and if you’re not happy with Apple News, you can always turn to Facebook’s Instant Articles, which will also track the shit out of you and serve unblockable ads inside of the Facebook app, but from Apple’s perspective it’s a win as long as the money’s not going to Google.”

Source: Welcome to hell: Apple vs. Google vs. Facebook and the slow death of the web | The Verge

As I get older, I keep reminding myself that, after all, you can’t go home again. When I got to college, I was exposed to Plato in the Greek and remember reading πάντα χωρεῖ καὶ οὐδὲν μένει” καὶ “δὶς ἐς τὸν αὐτὸν ποταμὸν οὐκ ἂν ἐμβαίης for the first time. My Greek isn’t what it used to be, but the translation is:

“Everything changes and nothing remains still and you cannot step twice into the same stream.”

When I think about the evolution of the web from when I started using it (1994) through all of my experience with Mosaic and Netscape and CompuServe and Prodigy and AOL to the glory days of a web without a center (post AOL crash), I look back with fondness. The web has been a constant source of challenge, fulfillment, joy, sadness, and especially income for me over these last twenty years.

In my mind’s eye, the “glory days” of the web were sometime around 2004 or so with the advent of Firefox as a capable replacement for Internet Explorer and just shortly before Facebook at the digital world. Things were exciting. GMail was new and in high demand. We all wondered what other wizard toys Google would unveil to us in their wonky way of doing such things. Web design was flush with new energy having been set free of IE, and web protocols were blooming (well, before the dark times of Flash). It felt as if the world would be transformed by this open information system. There were ads, for sure, but the ads were there to pay for the content and the experience (even the “punch the monkey” ads). We used MySpace, but no one spent all day there. It was a tool, not a roach motel. Then came Twitter in 2006 and we web nerds just knew it was the information backbone protocol we had been hoping for. Surely, Twitter would be handed over to the open source community. They had a very open API, after all.

Then came Facebook. But it wasn’t so bad at first. It was a prettier MySpace, that’s all.

Ze Frank had his shows and we all were excited about web2.0 and the promises of what new web tech like AJAX would mean for interfaces and capabilities. I was using Writely in 2004 and loved the idea of being able to use a fairly capable word processor in a browser. Then, Google bought Writely and it became Google Docs.

That’s ok, we still had our RSS feeds and the Mac fan-people had Net News Wire. FeedDemon wasn’t so bad on the desktop and we always had Bloglines and Feedgator on the web. RSS was going to transform the way we consumed content. I just knew it.

Then came Google Reader.

I’m being too nostalgic. The web was never that rosey and free and vibrant and promising as I remember. After all, I was in the web marketing business from 2003 onward. In reality, it didn’t change all that much throughout the web2.0 boom from 2006-2008 or the social media boom from 2009-2013.

However, the web marketing business is changing rapidly now in the Age of the Platform (or App). I would call it The Mobile Age, but “mobiles” is becoming a silly name for the pocket devices we carry with us at all times and perform more and more of our daily business and life through. They’re not “mobile phones” now. They are our computers.

The Age of the Platform was ushered in quickly by Steve Jobs and Apple. Pushing cell tower and mobile device technology with ever increasingly progressive iPhones and then iPads caused a fundamental shift in how we do computing (and marketing). I sometimes wonder if Jobs knew that he was going to go directly after the jugular of Google’s revenue business when he was on stage doing the first iPhone demo? Remember, the first iPhone did not have an app store and only included the native apps. Jobs was insistent that developers could use the Safari Mobile Browser to give users access to “app environments” through HTML 5. That didn’t last long.

Apps have changed everything on the web. They’ll continue to redefine conventions we’ve long held to be self-evident about everything from marketing to banking to security to communication. With its clever play to encourage ad blocking on Mobile Safari (still the only browser environment allowed on their omnipresent iDevices) and ultimately push users into their new News app (this blog is included in their collection… yay?), Apple is moving Safari off the main page and into one of the folders where you put the Compass, Tips, and Game Center apps (at least I do). Apple is breaking up with the web.

There’s no functionality for a browser or webkit on the new Apple TV. Can you imagine the possibilities? However, it’s not needed. We have apps.

Look Homeward, Angel.

Is this a bad thing? I don’t think we can segregate movements like this into “good” or “bad” categories. Tech is agnostic morally, and we decide to do with it what we will. For those of us who reminisce on the ideals of an open and federated web where the market decides what ad formats or sites get exposure… well, we can have our idealism and try to keep blogging (though without ads).

Twitter … Facebook … Google, Apple, or Microsoft ecosystems … I look at all of these things as negatives (personally). Lock in is never good. Reach, engagement, user bases … all those metrics I deal with daily in my job working in web marketing are important variables to consider. However, we are too eager to throw ourselves into a binary decision of being an Apple fanboy or Android fangirl without pondering what we’re exchanging in this transaction.

When I think about how the web has evolved and how it might evolve further in the future, I think of Atticus Finch teaching Scout how to read.

“What was even the point of websites, certain people will find themselves wondering. Were they just weird slow apps with nobody in them?? Why? A bunch of publications will go out of business and a bunch of others will survive the transition and a few will become app content GIANTS with news teams filing to Facebook and their very own Vine stars and thriving Snapchat channels and a Viber bureau and embedded Yakkers and hundreds of people uploading videos in every direction and brands and brands and brands and brands and brands, the end. Welcome to 201…..7?”

Source: The Next Internet is TV | The Awl

I think of how Scout comes home after the first day of First Grade and is completely disillusioned. Her teacher was surprised at Scout’s reading ability and told Scout that her father mustn’t read to her anymore because he “didn’t know how to teach.” Atticus, being the archetype and lawyer that he is, calms Scout and makes a deal with her (and keeps reading to her).

We rely so much on our own perceptions of the past experiences we have to make assumptions about the future. We project based on (presumed) lived out reality. Our brains deceive us, though. When we come home, sometimes things have changed and our memories don’t hold up to the exposure to daylight. We need Atticus to tell us that it’s going to be ok, and we do know how to read properly, and he will continue reading to us at bedtime.

In the marketing business, I walk a fine line between intuition and metrics on an hourly basis. My clients trust me, but they have their own perceptions of taste, design, and ethics that I must navigate and counsel as well. My background in religion and teaching suits me well, but I’m constantly aware of the notion of Πάντα ρει (“everything flows”) that Plato channeled through Heraclitus. Everything flows. Perceptions, marketing techniques, web technologies, app platforms.

The past is never dead. It’s not even past.”

Rather than believing the teacher that tells me that I don’t know how to read properly because my father is not a real teacher, I should realize the utterly unfathomable trajectory that issues such as ad blockers, advertising, and definitions of the web present for humanity. Since the advent of hyperlinks in the early 90’s, we’ve seen the development of a technology that has changed or shifted how we do most everything from reading to producing to consuming to being treated for our over-consumption.

The web’s not dead.

Everything flows.

Now back to my marketing spreadsheets.

Facebook’s “dislike” button and my sympathy for future digital archaeologists

“By contrast, Facebook won’t treat a “dislike” as a vote to stop showing the post to other users. Rather, it provides a better option in cases where friends and family paste bad news, like a death in the family or a natural disaster. “What they really want is the ability to express empathy,” wrote Business Insider. “Not every moment is a good moment.”‘

Source: Facebook is working on a “dislike” button. But it won’t do what you think. – Vox

I really do have sympathy for the poor digital archaeologists that will try to piece together our culture(s) two thousand years from now…

“They equivocated death in their families or natural disasters that they caused by their uncontrolled use of fossil fuels with a “dislike” button on a social network?”

“Yep.”

“People were strange back then.”

“Yep.”