Tackling Tech Bias for People with Disabilities

Fantastic post… every organization, nonprofit, and church could gain valuable insight from the takeaways here: The best path ahead is to seek out the affected stakeholders and work with them towards a fair and equitable system. If we can identify and remove bias against people with disabilities from our technologies, we will be taking an […]

Alexa, go buy me some milk.

In the shadow of Amazon’s offices in downtown Seattle, people enter a tiny grocery store, take whatever they want, and then walk out. And nobody runs after them screaming. This is what it’s like to shop at Amazon Go, the online retail giant’s vision for the future of brick-and-mortar stores. There are no checkout clerks, […]

AI Assistants and Important Meetings

That’s a worry I’ve heard before. Whether you’re a job seeker meeting a recruiter, an account manager calling a customer, or a novice getting coffee with an industry veteran, handing off communications to an assistant might give you pause. You might worry that you’ll blow the opportunity, come off impersonal or worse, arrogant. via How […]

Marsbot Is Your New Scarlett

But Marsbot is important for other reasons, too. She represents a different kind of bot than the ones you see in Facebook Messenger — one that’s proactive rather than passive. She’s not a chatbot, but an interruptive bot. Crowley says that most other bots are in the model of Aladdin’s lamp: you invoke them and the genie […]

Our AI Assisted (Near) Future

Courtbot was built with the city of Atlanta in partnership with the Atlanta Committee for Progress to simplify the process of resolving a traffic citation. After receiving a citation, people are often unsure of what to do next. Should they should appear in court, when should they appear, how much will the fine cost, or […]