It’s a 3 Screen Kind of Monday

Maker:0x4c,Date:2017-9-25,Ver:4,Lens:Kan03,Act:Lar01,E-ve

Working from home with our son this week. He likes to contribute to my setup with various design inspirations.

Left to Right: Google Pixelbook, iPad Pro, Samsung Chromebook Pro

Why two Chromebooks? I’m using Chrome Remote Desktop on the Pixelbook to run Adobe Illustrator via the Windows desktop in my office and keeping notes on the Samsung. The iPad is there for renderings in Pixelmator and for Trello.

I’ve got the Pixelbook Pen and Apple Pencil for the iPad but still really only use those when I’m in tablet mode and taking notes on a meeting or call in Evernote.

“What’s a computer?”

There’s this meme that keeps coming back on Twitter. A young person discovers a floppy disk and calls it the save icon. Apple is using the same idea with this ad. When the mum asks her daughter what she is doing on her computer, she answers “what’s a computer?”

via Apple’s new ad shows how iPads are going to replace laptops | TechCrunch

There’s no doubt that “computing” will continue to evolve from the way we interpret that action today (based on conventions that come from machines primarily from the 80’s but also the mainframes and typewriters that preceded them).

I’ve been using a Google Pixelbook for 99% of my “computing” over the last two weeks. I love the integration that this device has with the Android app store and being able to install apps like Microsoft Word or Excel or Powerpoint and use them in full screen as if I was on a Windows laptop. I also love being able to flip this device around into “tablet mode” and play racing games or browse Netflix using what were previously mobile apps. Combined with the Pixel Pen, this device has changed the way I think about my own workflow in a rapid fashion.

The iPad Pro can do that for many people (especially students but also “adults”) as well.

I’m a big fan of the show Westworld. It has incredible visual effects and a captivating story. But the technology used by characters on the show is what really draws me in (I know I know). The handheld “computing” devices they use with foldable screens, touch sensing, AI, and integration of mobile and laptop features is so attractive to me. I hope Apple / Google / Amazon / Microsoft or whatever company that is currently being bootstrapped in a young person’s garage apartment gets us there in the next decade.

We’re almost there with transitional devices like the iPad Pro or the Pixelbook.

 

The power of looking ahead

Never get so caught up in the past and present that you fail to see what’s ahead. Vision is a powerfully lucrative skill if you’re crazy enough to think you can change the world.

From 1992…

How rich is this lode? At one end of the spectrum is John Sculley, the chief executive of Apple Computer Inc., who says these personal communicators could be “the mother of all markets.”

At the other end is Andrew Grove, the chairman of the Intel Corporation, the huge chip maker based in Santa Clara, Calif. He says the idea of a wireless personal communicator in every pocket is “a pipe dream driven by greed.”

via The Executive Computer – ‘Mother of All Markets’ or a ‘Pipe Dream Driven by Greed’? – NYTimes.com

Why doesn’t turning off Bluetooth on iOS actually turn off Bluetooth?

Another reason I tend to prefer Android is the ability to control things on a granular level. Does every user of a mobile device need that? Certainly not. Is Apple “wrong” for this “feature” design? That’s debatable.

But it’s interesting to see how Android and iOS continue to develop along their own trajectories when it comes to designing software for the Lowest Common Denominator of users…

Users can still completely turn off Bluetooth and Wi-Fi by digging into the devices menu settings, but essentially the button does not do what a user can reasonably assume Apple says it does, and that’s because Apple doesn’t trust you. This decision is the next logical step for what has always been Apple’s design ethos: It thinks it knows what you want more than you do.

via Apple Doesn’t Trust You – Motherboard

How should we regulate Facebook and Google’s advertising platforms?

So how does Facebook’s ad system work? Well, just like Google, it’s accessed through a self-service platform that lets you target your audiences using Facebook data. And because Facebook knows an awful lot about its users, you can target those users with astounding precision. You want women, 30–34, with two kids who live in the suburbs? Piece of cake. Men, 18–21 with an interest in acid house music, cosplay, and scientology? Done! And just like Google, Facebook employed legions of algorithms which helped advertisers find their audiences, deliver their messaging, and optimize their results. A massive ecosystem of advertisers flocked to Facebook’s new platform, lured by what appeared to be the Holy Grail of their customer acquisition dreams: People Based Marketing!

via Lost Context: How Did We End Up Here? – NewCo Shift

I’m really torn on this one. John Battelle here (a tech publishing veteran who knows a good deal about online advertising) argues for more regulation and transparency of Facebook and Google’s advertising platforms.

I’ve seen how both Facebook and Google’s advertising platforms can work wonder for good causes like the nonprofits, religious group, and community organizations that are our clients. It’s wonderful to see the way that we can work miracles (hyperbole) to create new reach, fundraising, and awareness campaigns for these groups on a limited budget using Facebook Ads and AdWords. In the past, that would have required them to spend exponentially more on marketing and advertising. But now, we can help these groups grow on a shoestring. That’s a good thing.

However, we are at an inflection point.

I agree with Battelle on a theoretical layer, but there’s also the notion of democratic capitalism and the need to allow markets to flourish or wither based on their own actions (does our democracy value ethics, morality etc the same as it has and what does that mean for advertising?).

On the other hand, there are other advertising platforms that are major players in Asia and will be major players on a global scale soon such as Alibaba and Tencent and Rakuten. If we hamstring Google and Facebook, do we run the risk of advertisers abandoning those platforms for greener global pastures?

On the other hand, Russia interfered with our Presidential election and it’s no secret that politicians and special interest groups are doing bad things with these platforms.

Is Apple’s New Face ID a Security Risk?

The majority of negative commentary I’m seeing about Face ID in particular amounts to “facial recognition is bad” and that’s it. Some of those responses seem to be based on the assumption that it introduces a privacy risk in the same way as facial tracking in, say, the local supermarket would. But that’s not the case here; the data is stored in the iPhone’s secure enclave and never leaves the device. More than anything though, we need to remember that Face ID introduces another security model with its own upsides and downsides on both security and usability. It’s not “less secure than a PIN”, it’s differently secure and the trick now is in individuals choosing the auth model that’s right for them.

via Troy Hunt: Face ID, Touch ID, No ID, PINs and Pragmatic Security

Good read here on the pragmatic nature of what Apple is doing by pushing technologies such as Touch ID and Face ID in its devices. No, they aren’t foolproof and there are downsides. But Face ID is a way to help ensure that the “mainstrem” of security-apathetic users of these devices have at least some protection if their device is stolen etc.

However, that most people simply ignore or don’t care enough about basic security options such as 2 Factor Authentication that is available on most of the web and financial etc services we all use is appalling.

I’m constantly urging clients to use services such as 1Password or LastPass for their password generation and storage as well as services such as Authy which make it easy to use 2 Factor Authentication (and safer than relying on SMS for codes).

“But I’m a nobody. Who would want to hack my GMail or Facebook or Twitter?” isn’t a viable rationale or excuse anymore, if ever!

John Deere Acquires AI Startup

Blue River’s key technology is called “see and spray.” It’s a set of cameras that fix onto crop sprayers and use deep learning to identify plants. If it sees a weed, it’ll hit it with pesticide; if it sees a crop, it’ll drop some fertilizer. All these parameters can be customized by the farmer, and Blue River claims it can save “up to 90 percent” of the volume of chemicals being sprayed, while also reducing labor costs.

via John Deere is buying an AI startup to help teach its tractors how to farm – The Verge

AI Assistants and Important Meetings

cix3latmbgybojotopph

That’s a worry I’ve heard before. Whether you’re a job seeker meeting a recruiter, an account manager calling a customer, or a novice getting coffee with an industry veteran, handing off communications to an assistant might give you pause. You might worry that you’ll blow the opportunity, come off impersonal or worse, arrogant.

via How to use an AI assistant for important meetings – x.ai

I’ve been using Amy as my personal assistant to schedule meetings and add things to my calendar for a little over a year now. Amy is an “artificial intelligence powered assistant” that you act with as you would a person. The advantage is that Amy does all of the time-consuming email back-and-forths that come along with scheduling meetings.

There are a number of companies coming out with similar AI powered assistants, but x.ai has been my preference (I do test out others to keep up with things).

I schedule lots of meetings with clients, potential clients, boards, and colleagues (and podcasts), so anything that frees up my time while coming across with the same genuineness and kindness that I normally try to convey via email is a winner.

Over the past year, I’ve learned a good deal about how to deal with Amy as well as how to introduce or include Amy into an email thread with people who have no clue what AI is or why this personal assistant is not a real human being. I’m sure that will continue, but as a culture we are on an upward slope of awareness about AI (whether that’s because of interactions with Alexa and Siri or news stories) and the concept of having a personal assistant that is powered by AI won’t be such a novelty in a few short years.

I’ve not had anyone comment about my pretentiousness of having a personal assistant or tell me that they were annoyed or inconvenienced by the experience of working with Amy. So maybe we’re getting over our preconceptions about the role of personal assistants in a post-Siri world.

For now, I’m continually using Amy to power meetings and enjoy the experience of doing so!

Updating Your Pacemaker

abbott_assurity

This won’t be the last time we see headlines like “465,000 Pacemakers Need a Firmware Update” as more of our medical lives become intertwined with technology. However, technology is the human exploration of advancing our own tools, so there’s good with the bad.

But for those of you who don’t like to upgrade your mobile phones, you might want to start learning to love software and firmware patches and updates. Security threats are a real risk whether it’s your Facebook account, your bank account… or your heart.

The devices must be given a firmware update to protect them against a set of critical vulnerabilities, first reported by MedSec, which could drain pacemaker battery life, allow attackers to change programmed settings, or even change the beats and rhythm of the device.

On Tuesday, the FDA issued a security advisory, warning that the pacemakers must be recalled — and as they are embedded within the chests of their users, this requires a home visit or trip to the hospital to have the software patch applied.

via FDA issues recall of 465,000 St. Jude pacemakers to patch security holes | ZDNet

Iris Hospital Alert App

Once installed, Iris automatically detects you in a hospital. After remaining there for 10 minutes, Iris reaches out to confirm if you’re okay or not via a push notification. If everything’s okay, perfect, just hit the the button to confirm and Iris will go into the background again. If you’re not ok and Iris doesn’t get a confirmation from you, the emergency contacts you chose upon sign up will be informed via text message. Iris will also present your personal health card on the lock screen of your iPhone so ER staff can access your important health and personal data including your name, health status, spoken language, daily medication, and more. ER staff is also be provided your emergency contact”s information and will be able to reach out themselves if they haven’t heard from your contacts already.

via Say hello to Iris, your modern day emergency alert – Iris App – Medium

I love apps like this that utilize the most seemingly mundane features of our constant carry smartphones to achieve good.

Can I Replace My Computer with an iPad?

 

Yes. Probably. I have many needs for a desktop computer in much the same way I drive a pickup truck. Do most people need a desktop computer or even a laptop … or a pickup truck? No.

The new iPads are amazing and iOS 11 is a game changer when it comes to getting things done with a “big iPhone”.

For seven years, I worked as an Expert, Store Trainer, and Worldwide Instructional Designer for Apple. So as you can imagine, I’ve had an innumerable amount of questions and conversations with customers and team members all over the world about tech. And one of the ones I heard most was, “Can an iPad really replace my laptop?” Most people you ask that question of, provide definitive, knee-jerk responses, like “absolutely” or “no way.” But the actual answer, like with most tech, is usually: “It depends.”

via Can iPad replace my laptop? – Enjoy Technology Inc.

The $999 iPhone

iphone_8_glyph.jpg

I don’t think the price of the new iPhone 8 / Pro / X / Edition / whatever-its-called is going to put a damper on the demand:

Chief among the changes for the new iPhones: refreshed versions, including a premium model priced at around $999, according to people briefed on the product, who asked to remain anonymous because they were not authorized to speak publicly. Apple made room for a bigger screen on that model by reducing the size of the bezel — or the forehead and the chin — on the face of the device. Other new features include facial recognition for unlocking the device, along with the ability to charge it with magnetic induction, the people said.

via Dear iPhone: Here’s Why We’re Still Together After 10 Years – The New York Times

Voice Isn’t the Next Big Platform

This piece is originally from Dec 19, 2016, but interesting to revisit as we enter the home stretch of 2017 (and what a year it has been):

In 2017, we will start to see that change. After years of false starts, voice interface will finally creep into the mainstream as more people purchase voice-enabled speakers and other gadgets, and as the tech that powers voice starts to improve. By the following year, Gartner predicts that 30 percent of our interactions with technology will happen through conversations with smart machines.

via Voice Is the Next Big Platform, and Alexa Will Own It | WIRED

I have no doubt that we’ll all be using voice-driven computing on an ever increasing basis in the coming years. In our home, we have an Amazon Alexa, 4 Amazon Dots, and most rooms have Hue Smart Bulbs in the light fixtures (oh, and we have the Amazon Dash Wand in case we want to carry Alexa around with us…). I haven’t physically turned on a light in any of our rooms in months. That’s weird. It happened with the stealth of a technology that slowly but surely creeps into your life and rewires your brain the same way the first iPhone changed how I interact with the people I love. We even renamed all of our Alexa devices as “Computer” so that I can finally pretend I’m living on the Starship Enterprise. Once I have a holodeck, I’m never leaving the house.

And perhaps that’s the real trick to seeing this stealth revolution happen in front of our eyes and via our vocal cords… it’s not just voice-driving computing that is going to be the platform of the near future. In other words, voice won’t be the next big platform. There will be a combination of voice AND augmented reality AND artificial intelligence that will power how we communicate with ourselves, our homes, our environments, and the people we love (and perhaps don’t love). In twenty years, will my young son be typing onto a keyboard in the same way I’m doing to compose this post? In ten years, will my 10-year-old daughter be typing onto a keyboard to do her job or express herself?

I highly doubt both. Those computing processes will be driven by a relationship to a device representing an intelligence. Given that, as a species, we adapted to have relational interact with physical cues and vocal exchanges over the last 70 million years, I can’t imagine that a few decades of “typing” radically altered the way we prefer to communicate and exchange information. It’s the reason I’m not an advocate of teaching kids how to type (and I’m a ~90 wpm touch typist).

Voice combined with AI and AR (or whatever we end up calling it… “mixed reality” perhaps?) is the next big platform because these three will fuse into something the same way the web (as an experience) fused with personal computing to fuel the last big platform revolution.

I’m not sure Amazon will be the ultimate winner in the “next platform” wars that it is waging with Google (Google Assistant), Apple (Siri), Facebook (Messenger), and any number of messaging apps and startups that we haven’t heard of yet. However, our future platforms of choice will be very “human” in the same way we lovingly interact with the slab of metal and glass that we all carry around and do the majority of our computing on these days. It’s hard to imagine a world where computers are shrunk to the size of fibers in our clothing and become transparent characters that we interact with to perform whatever we’ll be performing, but the future does not involve a keyboard, a mouse, and a screen of light emitting diodes for most people (I hear you, gamers) and we’ll all see reality in even more differing ways than is currently possible as augmented reality quickly becomes mainstream in the same way that true mobile devices did after the iPhone.

Maybe I just watched too much Star Trek Next Generation.

Nerd Post on Firewalls

We work on a lot of websites built on WordPress at Harrelson Agency.

Some of those are complicated builds that cost tens of thousands of dollars and require constant maintenance. Some of those are relatively static sites for a non-profit or small business built on a shoestring budget of just a few hundred dollars. What all of the sites we build have in common is a firewall (we use Wordfence a great deal but also have other means and normally work at the endpoint).

What I’ve found in all my years of marketing and business consulting is that web security is so overlooked by companies, churches, and non-profits large and small. WordPress powers a ton of websites out there, and as a result is frequently a vector of attack and hacking attempts. Make sure your web devs / “tech people” or neighborhood kid that you hire to build or work on your site knows at least a little about infosec and opsec or you’ll be paying for your budget-built website eventually.

Here’s a nerdy, but interesting, post from Wordfence on what makes them different from cloud-based firewalls…

When choosing a firewall for your WordPress website to protect it against attacks, you have a handful of choices. Wordfence is one of the only effective “endpoint” firewalls available. The alternative is a “cloud” firewall from vendors like Sucuri (now owned by GoDaddy) and Cloudflare.

via Why Choose An Endpoint Firewall Like Wordfence

Pokemon Go snatches all of your Google data

Pokemon Go

By signing up to play Pokemon Go through Google, many iOS users have unknowingly exposed all of their emails, chats, calendars, documents and more to the game’s developer and third-parties.

Source: Pokemon Go catches all your Google data (here’s how to stop it) | Cult of Mac

I’ve been thinking a good deal about this game over the last few days. I should have posted before, but I wanted to wrap my head around the whole thing (as much as I can).

I’ll have a post up tomorrow with my thoughts.

Until then… this report is insanely terrible and horrifying given our current police state / insurance state / corporatist overlords. Our privacy is our power. Don’t give it away so easily, people.

Update

Fixed with new update on iOS.

Our AI Assisted (Near) Future

jarvis

Courtbot was built with the city of Atlanta in partnership with the Atlanta Committee for Progress to simplify the process of resolving a traffic citation. After receiving a citation, people are often unsure of what to do next. Should they should appear in court, when should they appear, how much will the fine cost, or how can they contend the citation? The default is often to show up at the courthouse and wait in line for hours. Courbot allows the public to find out more information and pay their citations

Source: CourtBot · Code for America

Merianna and I were just talking about the implications of artificial intelligence and interactions with personal assistants such as my beloved Amy.

The conversation came about after we decided to “quickly” stop by a Verizon store and upgrade her phone (she went with the iPhone SE btw… tiny but impressive). We ended up waiting for 45 mins in a relatively sparse store before being helped with a process that took all of 5 minutes. With a 7 month old baby, that’s not a fun way to spend a lunch hour break.

The AI Assistant Talk

We were in a part of town that we don’t usually visit, so I opened up the Ozlo app on my phone and decided to see what it recommended for lunch. Ozlo is a “friendly AI sidekick” that, for now, recommends meals based on user preferences in a messaging format. It’s in a closed beta, but if you’re up for experimenting, it’s not steered me wrong over the last few weeks of travel and in-town meal spots. It suggested a place that neither one of us had ever heard of, and I was quite frankly skeptical. But with the wait and a grumpy baby, we decided to try it out. Ozlo didn’t disappoint. The place was tremendous and we both loved it and promised to return often. Thanks, Ozlo.

Over lunch, we discussed Ozlo and Amy, and how personal AI assistants were going to rapidly replace the tortured experience of having to do something like visit a cell provider store for a device upgrade (of course, we could have just gone to a Best Buy or ordered straight from Apple as I do for my own devices, but most people visit their cell provider’s storefront). I said that I couldn’t wait to message Amy and tell her to find the best price on the iPhone SE 64 gig Space Grey version, order it, have it delivered next day, and hook it up to my Verizon account. Or message Amy and ask her to take care of my traffic ticket with the bank account she has access to. These are menial tasks that can somewhat be accomplished with “human” powered services like TaskRabbit, Fancy Hands, or the new Scale API. However, I’d like for my assistant to be virtual in nature because I’m an only child and I’m not very good at trusting other people to get things done in the way I want them done (working on that one!). Plus, it “feels” weird for me to hire out something that I “don’t really have time to do” even if they are willing and more than ready to accept my money in order to do it.

Ideally, I can see these personal AI assistants interfacing with the human services like Fancy Hands when something requires an actual phone call or physical world interaction that AI simply can’t (yet) perform such as picking up dry cleaning.

I don’t see this type of work flow or production flow being something just for elites or geeks, either. Slowly but surely with innovations like Siri or Google Now or just voice assisted computing, a large swath of the population (in the U.S.) is becoming familiar and engaging with the training wheels of AI driven personal assistants. It’s not unimaginable to think that very soon, my Amy will be interacting with Merianna’s Amy to help us figure out a good place and time to meet for lunch (Google Calendar is already quasi doing this, though without the personal assistant portion). Once Amy or Alexa or Siri or Cortana or whatever personality Google Home’s device will have is able to tap into services like Amy or Scale, we’re going to see some very interesting innovations in “how we get things done.” If you have a mobile device (which most adults and growing number of young people do), you will have an AI assistant that helps you get very real things done in ways that you wouldn’t think possible now.

“Nah, this is just buzzword futurisms. I’ll never do that or have that kind of technology in my life. I don’t want it.” People said the same thing about buying groceries or couches or coffee on their phones in 2005. We said the same thing about having a mobile phone in 1995. We said the same thing about having a computer in our homes in 1985. We said the same thing about ever using a computer to do anything productive in 1975. We said the same thing about using a pocket calculator in 1965.

In the very near future of compatible API’s and interconnected services, I’ll be able to message this to my AI assistant (saving me hours):

“Amy, my client needs a new website. Get that set up for me on the agency Media Temple’s account as a new WordPress install and set up four email accounts with the following names. Also, go ahead and link the site to Google Analytics and Webmaster Tools, and install Yoast to make sure the SEO is ok. I’ll send over some tags and content but pull the pictures you need from their existing account. They like having lots of white space on the site as well.”

That won’t put me out of a job, but it will make what I do even more specialized.

Whole sectors of jobs and service related positions will disappear while new jobs that we can’t think of yet will be created. If we look at the grand scheme of history, we’re just at the very beginning of the “computing revolution” or “internet revolution” and the keyboard / mouse / screen paradigm of interacting with the web and computers themselves are certainly going to change (soon, I hope).

 

Apple fires back against Spotify

“We find it troubling that you are asking for exemptions to the rules we apply to all developers, and are publicly resorting to rumors and half-truths about our service,” it reads. “Spotify’s app was again [i.e. after being resubmitted on June 10] rejected for attempting to circumvent in-app purchase rules, and not, as you claim, because Spotify was simply seeking to communicate with its customers.”

Source: Apple returns fire on Spotify, calling out ‘rumors and half-truths’ over App Store rejection | TechCrunch

Ouch.

Spotify and Apple at odds

Spotify declined to comment; Apple hasn’t responded to request for comment.

For the past year, Spotify has argued publicly, and to various regulators in the U.S. and Europe, that Apple’s subscription policies effectively punish third-party music services that use Apple’s platform, while boosting Apple Music, the home-grown service it launched in June 2015.

Source: Spotify says Apple won’t approve a new version of its app because it doesn’t want competition for Apple Music – Recode

Well, this is not going to end well.