Mobile Archives - Sam Harrelson

The Apps You Should Really Be Concerned About with Your Privacy

After examining maps showing the locations extracted by their apps, Ms. Lee, the nurse, and Ms. Magrin, the teacher, immediately limited what data those apps could get. Ms. Lee said she told the other operating-room nurses to do the same.“I went through all their phones and just told them: ‘You have to turn this off. You have to delete this,’” Ms. Lee said. “Nobody knew.”

Source: Your Apps Know Where You Were Last Night, and They’re Not Keeping It Secret – The New York Times

Everyone is afraid of what Google and Facebook “know” about them and how much information they’re sharing with these services because of poor media coverage.

While those two services need to be investigated and questioned, it’s the “bottom half” of the advertising industry connected to seemingly innocent apps that you install on your mobile device to give you the weather or locations of gas or local sports scores that are really the most alarming in how they treat your personal location data.

Good report here by the NY Times (we need more of this type of journalism in the tech-sphere).

Why doesn’t turning off Bluetooth on iOS actually turn off Bluetooth?

Another reason I tend to prefer Android is the ability to control things on a granular level. Does every user of a mobile device need that? Certainly not. Is Apple “wrong” for this “feature” design? That’s debatable.

But it’s interesting to see how Android and iOS continue to develop along their own trajectories when it comes to designing software for the Lowest Common Denominator of users…

Users can still completely turn off Bluetooth and Wi-Fi by digging into the devices menu settings, but essentially the button does not do what a user can reasonably assume Apple says it does, and that’s because Apple doesn’t trust you. This decision is the next logical step for what has always been Apple’s design ethos: It thinks it knows what you want more than you do.

via Apple Doesn’t Trust You – Motherboard

FoxSports.com lost 88% of its pageviews after switching to all video

And true to expectation, that has shown up in the first substantially reported numbers about the traffic to FoxSports.com. SI’s Richard Deitsch reports that traffic dropped an astounding 88% since the “pivot to video.” Their traffic has gone from over 143 million in a monthly period to just under 17 million.

via FoxSports.com has reportedly lost 88% of its audience after pivoting to video

Wow.

Video is great for engagement (and ad dollars). However, it’s part of an overall approach that still includes text. People are more sensitive than ever to page load speeds and the actual “size” of a web page in terms of mobile data.

Use video, but don’t put all your eggs in that basket.

Using Video to Promote a Nonprofit

You should be using short form and live video (Periscope, Facebook Live, Snapchat) to promote your nonprofit’s efforts. It’s simple, easy, free, and can always be embedded back into your social media pages or website.

Plus, it drives engagement much better than text or pictures in 2017.

Interesting stats here…

“A whopping 80% of users recall a video ad they viewed in the past 30 days”

via 17 Stats and Facts Every Marketer Should Know About Video Marketing

Screenshots

At least 3 times a week, this panic strikes me when I see screenshots on the web…

screenshot

via xkcd: Screenshot

Spotify and Apple at odds

Spotify declined to comment; Apple hasn’t responded to request for comment.

For the past year, Spotify has argued publicly, and to various regulators in the U.S. and Europe, that Apple’s subscription policies effectively punish third-party music services that use Apple’s platform, while boosting Apple Music, the home-grown service it launched in June 2015.

Source: Spotify says Apple won’t approve a new version of its app because it doesn’t want competition for Apple Music – Recode

Well, this is not going to end well.

Churches and Nonprofits, It’s Time To Start Thinking About Your Messaging App

“In case there was any doubt that messaging apps were the future of communication in the mobile-first era, a new study released this morning puts some solid numbers behind their traction – and their increasing dominance over email, among today’s youngest users. According to a report from App Annie, email is effectively dying among this crowd. Those aged 13 to 24 now spend more than 3.5 times overall usage time in messaging apps than those over 45 years old, while the older users still default to apps that replicate desktop functions, like email and web browsers.“

Source: Email is dying among mobile’s youngest users

Forget building out an iPhone or Android app for your group, organization, or church. We’re (re)entering the age of messaging. If you want to remain (or become) relevant, you’re going to have to have a presence there.

Fear not, there are some great services out there such as AppyPie or Chatfuel to help you configure your messaging app (currently only works with Telegram but coming soon to Facebook Messenger, Whatsapp, Kik, Viber, and Slack).

But yes, messaging is the next iteration of social networking / SMS / email / web communications as we transition rapidly to a mobile-first computing environment… old conventions such as web browsers or email clients aren’t going to be the center of that experience, and neither will traditional “one size fits all” apps. Or as Chatfuel’s site says, “Chatbots are the new apps.”

Your phone’s homescreen is dead; or how native advertising wins in the post-mobile world

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“Part of this will entail a shift in advertising to permission-based advertising: asking the consumer whether she wants to see an ad — which would be asking her if she wants to receive information — for a particular brand at the current time. The consumer will have the choice: yes, I’m in the supermarket and I want to see the weekly specials; or no, I’m driving and I only want to receive breaking news that’s relevant to my family. She would no longer be forced to page through or scroll through irrelevant ads to reach what she needs.”

Source: Notification: The Post App World Revealed – Ad Tech Daily

I’ve been doing a ton of work and research in what comes “after” mobile… meaning, what advertising and marketing looks like now that our mobile devices are being used more than our laptops and desktops.

Your iPhone will look dramatically different in a few short years. I don’t mean the physical part. I mean the part you’re interacting with at the level where you once opened an app to check your latest Facebook Like notifications or new emails. There will be little-to-no reliance on that grid of apps that you belovedly call your homescreen.

I’ve been using my iPhone and Android phones this way the last few weeks and it’s been transformative. I could never go back to relying on opening apps from a homescreen to receive, process, or even create information (more on that soon).

Google, Apple, and Facebook all understand that the “future” (as in the next few years) will be dominated by notifications.

Just to think, Twitter had it right with Track all those years ago. Shame they double clutched the ball.

Native / content – advertising / notifications win… adblockers plus notifications plus better ad technology means branding and advertising will conflate. It’s going to be wild. Put on your VR helmets!

Discovery marketing = notifications.

I Went Back to Android

I tried.

I bought an iPhone 5s in August and did everything I could to try and live in an Apple ecosystem full time (for science).

However, given the choice at the Verizon Store yesterday between an iPhone 6+ and a new Moto X, I took the Android path.

I don’t regret or second guess my decision one bit. I’m typing this now on my Moto X and I’m loving this phone so far. Its quite possibly the best mobile I’ve ever owned (given, it’s only been a day).

Why?

I’m in the Google cloud, I like to tinker, and I don’t like having the same phone as 90% of the people I see around me. Plus, I can run my life and business on this phone in ways that aren’t possible with iOS.

iPhone is great. It’s just not for me.

Looks Like Nexus Is Sticking Around (Thankfully)

I’m a huge fan of the Nexus line of Android phones and tablets that Google keeps producing with partners such as LG, Asus, HP, and Samsung.

These are devices that aren’t for the hoi polloi that wander into Best Buy and pick up a new iPhone because they think that’s the only smart phone on the market, but they are fantastic reference devices.

So, I’m glad to see this program sticking around…

You can’t build a platform in the abstract, you have to build a device (or devices). So, I don’t think can can or will ever go away. And then, I think Nexus is also interesting in that it is a way of us explaining how we think Android should run. It is a statement, almost a statement of purity in some respects. I don’t see why we would ever turn away from that, it wouldn’t make sense.

via No, Google Isn't Going To Kill Its Nexus Devices – ReadWrite.

A/B Testing for Mobile Websites Webinar

Split testing is incredibly important as all good marketers know.

A/B split testing on mobile is extremely important as more marketers are realizing in 2013 and definitely into 2014. I came across this webinar this morning and thought I’d share as it’s always a good idea to hear tactics from others to improve conversions (especially in mobile):

In one hour, you’ll learn:

How the right mobile strategy can accelerate your marketing ROI

Key mobile web design elements that improve conversions

How to use mobile A/B testing to drive conversions through the roof

via A/B Testing for Mobile Websites: A Crash Course Webinar | Mobify.

Microsoft Acquires Nokia

Android and Motorola vs Apple and iOS vs Microsoft … and … Nokia:

REDMOND, Washington and ESPOO, Finland – Sept. 2, 2013 – Microsoft Corporation and Nokia Corporation today announced that the Boards of Directors for both companies have decided to enter into a transaction whereby Microsoft will purchase substantially all of Nokia’s Devices & Services business, license Nokia’s patents, and license and use Nokia’s mapping services.

via Microsoft to acquire Nokia’s devices & services business, license Nokia’s patents and mapping services.

Let’s see if this changes anything.

Favicon Cheat Sheet

Favicons have been handy for web browsers for years. However, with the proliferation of devices (not talking just computers and mobiles here), you need to keep up with your favicon optimization (never thought I’d type that). Here’s a nifty “cheat sheet” that walks you through proper sizes for everything from iOS and Android to the Chrome browser to GoogleTV and iPads…

Obsessive cheat sheet to favicon sizes/types

via audreyr/favicon-cheat-sheet · GitHub.

While there’s no demonstrable SEO gain to having a favicon on your site, it definitely helps if your affiliate or marketing site is in anyway brand related (there’s nothing worse than seeing the SquareSpace, BlueHost, Drupal etc default image in the navigation bar).

I can’t be the only person that finds this insanely useful.

Google’s Nexus 4 Sale; Nexus 5 Coming Soon?

If you’ve been wanting to switch over to Android but don’t want to spend an arm and a leg, Google dropped the prices on their (fantastic) Nexus 4 phones (off-contract/unlocked) today:

Nexus 4 price drops by $100 on Google Play to $199 or $249 [updated] | Android Central: “The official Google Play Twitter account has just confirmed the ‘25% off or more’ sale for the Nexus 4 is active in Australia, Canada, Germany, Spain, Korea, US and UK.”

Nexus 5 coming soon then? I think so…

Email Marketing Doing Well On Mobile

2013 is the year of the mobile device:

Mobile Takes an Increasing Share of Email Opens – eMarketer: “In May 2013, research from marketing solutions provider Harland Clarke Digital found that consumers primarily in the US used the desktop to open 55.2% of business-to-consumer (B2C) and business-to-business (B2B) marketing emails. The smartphone took one-quarter of email opens. And when adding in the tablet, mobile’s share of exclusive email opens rose to nearly one-third.”

Email marketing is still an indispensable tool for many businesses and is something you should integrate into your campaigns early.

Why Are Most Apps Free?

Interesting…

The History of App Pricing, And Why Most Apps Are Free: “Each time we download an app, we reveal a little bit about ourselves. A glance at the apps on your phone can indicate whether you are a fan of sports, gaming, or public radio, and whether you love to hike or cook or travel. But our choices of apps also reveal our individual tolerance for advertising, and how we feel about the trade-off between paying for content directly, or paying indirectly by (implicitly) agreeing to view ads.”

Make Sure Your Mobile Site Is Working Well or Get Penalized by Google

Google has so much to gain (and lose) on mobile as the web continues to evolve from the desktop to the device. Don’t get caught with a bad mobile site according to Google…

Official Google Webmaster Central Blog: Changes in rankings of smartphone search results: “This kind of redirect disrupts a user’s workflow and may lead them to stop using the site and go elsewhere. Even if the user doesn’t abandon the site, irrelevant redirects add more work for them to handle, which is particularly troublesome when they’re on slow mobile networks. These faulty redirects frustrate users whether they’re looking for a webpage, video, or something else, and our ranking changes will affect many types of searches.”

You don’t necessarily need to develop an app, but you should implement either responsive design or a design that allows for e-commerce to flow well on your site.

And no, you don’t have to spend thousands of dollars on a mobile responsive site designer despite what designers might throw at you. There are so many fantastic resources to make your site more mobile friendly in 2013:

– If your site is on WordPress, do a quick Google search for “WordPress responsive design” and boom.

– If you have something of a website but are paying way too much for hosting (probably the case), check out SquareSpace. It’s dead simple.

– If you’re on Joomla, Expression Engine or some sort of variant of Drupal, don’t spend $30,000 a year. Demand better from your web developer or marketing agency. It seriously doesn’t cost that much to make a site responsive.

– If you have no idea what any of this means but you’re spending way too much on a poorly designed site, we’d love to chat.

Otherwise, if you have any questions, get in touch with us.

Mobile is your friend (and a better web is ours), so let’s all embrace it.

Google Dominates, Facebook Rises and Apple Snores

Impressive stats from Google as reported in a new eMarketer study…

Google Takes Home Half of Worldwide Mobile Internet Ad Revenues – eMarketer: “Google earned more than half of the $8.8 billion advertisers worldwide spent on mobile internet ads last year, helping propel the company to take in nearly one-third of all digital ad dollars spent globally, according to eMarketer’s first-ever figures on worldwide digital and mobile advertising revenues at major internet companies.”

Equally impressive is Facebook’s growth from a non-existent program in 2011 to having a small-but-significant chunk of mobile ad revenue in 2013 and beyond.

We’ll see if that holds as more competitors such as Twitter and Pandora (I did a double take there as well, but click through to see all the stats) continue to climb.

It’s no wonder why Apple wants to get into the mobile ad game.

Mobile’s Massive Implications

There are some really great slides and info here… highly recommended:

Business Insider – Here’s An Excellent Presentation About The Rise Of Mobile And The Massive Implications: “Revered Apple analyst Benedict Evans of Enders Analysis is giving a presentation May 29 at the BookExpo America convention in New York.

It’s on the rise of mobile and what it means for the industry.”

Make sure to check out the part on ecosystem growth.

On-Demand Marketing

Not totally on-board with everything here (by 2020 we won’t be tapping things to enable NFC connections nor will companies be texting us when we already have their app installed on our device or wearable), but this is an thought-provoking overview of just how much the web and coming improvements in consumer technology and IT infrastructure (more agile databases in the cloud etc) will change marketing itself in the next decade:

The coming era of ‘on-demand’ marketing | McKinsey & Company: “What’s next? Deploying tools that rapidly assemble databases of every customer contact with a brand, companies will need to push every customer-facing function to work together and form an integrated view of consumer decision journeys. With longitudinal pictures of customers’ touches and their outcomes, companies can model total costs per action, find the most effective decision-journey patterns, and spot points of leakage. As more contacts become digitized—and they will—the data will gradually get easier to create.”

Mobile is the linchpin of the user experience in 2015-2025, but we can’t forget wearables, such as Google Glass, and how much those will impact marketing as well.

via @similarweb on Twitter.

When Marketers Stare Back at You

Hot on the heels of Samsung’s new flagship phone being released with “eye scroll tracking” as a feature comes this interesting piece from TechCrunch on what we might be in store for when marketers can stare back at mobile users…

The Implications of the Interface That Watches You – TechCrunch: “It’s no secret that companies and advertisers have been looking for a way to boost the ROI of mobile ads, Google included. Gathering facial feedback data could act like a cheat code to help marketing get to the next level – provided it isn’t wielded like a heavy, blunt club. The possibility for abuse is tremendous here: imagine ads that periodically migrate to occupy the places where you find the choicest content in an app, or autoplaying video ads that wait until you’re paying close attention before launching into a sales barrage.”

Plunk for Mobile Site Testing

Plunk is a nifty and easy-to-use utility that allows you to upload a mobile screen image of a site you might be testing or designing, share it with others and get a report 48 hours later of where people touched their screen.

It’s totally for mobile sites and I think it’s an ingenious idea given the analytics you get:

Plunk – An easy way to test clicks on a mobile phone…

“Here are 5 ways Plunk will help:
1. User intuition. See where touch screen testers want to click on your page.
2. Improve functionality. Visually review where users are expecting to find that new button.
3. Retain interaction and engagement. Test where mobile users are getting lost due to either navigation or design and keep their attention locked.
4. Mobile conversion. Feedback for creating a great design will encourage more mobile activity.
5. Bob for those apples. Stuck deciding between new mobile designs? Send them out and dive into your results to find the best one!time and money. Plunk lets you test your mobile users’ clicks to figure out what works and what doesn’t.”

You can share the image to get results to your own social networking followers or to an email beta list etc.

Very cool and handy, especially for performance marketers using mobile (as you should be).

iWatch Doubts

I’m still not sold on the concept of a “smartwatch” that replicates some of the functions of a mobile device such as the iPhone. Granted, I haven’t worn a watch in a decade but I do carry a mobile phone with me most anywhere.

Apple’s watch will run iOS and arrive later this year, say sources – The Verge: “That’s perfectly in line with what we’ve heard about the watch project, which we’re told is being led by Ive himself with some 100 engineers under him. Interestingly, we’re also told that Apple’s chosen to rework the full iOS to run on the watch instead of building up the iPod nano’s proprietary touch operating system — although the previous nano was already watch-sized and seemed like a great starting point for a wrist-sized device, Apple’s betting on iOS across product lines.”

Whatever the final form and function of the mythical iWatch might be, I’m still betting heavily on Google’s wearable platform called Glass. To me, the ability to get a heads up display of relevant contextual information as well as quickly capture images or video from your point of view with a simple voice command points to a bright future for Glass.

Google Maps App and Mobile Discovery

Smart piece that highlights some of the reasons we love the new Google Maps app on iOS and why it spells out the future of the (mobile) web…

Why Google Just Made iPhone King: Ads | Wired Business | Wired.com: “Google’s willingness to ship iOS apps could look smarter as time goes on. The company trounces Apple when it comes to all things cloud, not just maps and e-mail; its social network, search engine, and highly optimized data centers could give its iOS apps an even bigger edge in the coming years.”

Discovery means you’ll be able to “map” what your friends are liking, sharing and discovering themselves in an effortless and responsible manner. As we continue to kick the tires on the social web, we’re excited to see where this next discovery phase takes us.

Square and Disruption

Square Gift Cards from Square on Vimeo.

We make no secret of our love for Square and the ability to democratize transactions to the point of making our on-the-go clients very very happy. We even gave them out as stocking stuffers to clients.

We couldn’t be more excited about Square’s new gift card functionality that will surely make a few of the great folks we work with happy as well (especially during the holiday season):

Square Introduces Gift Cards: The Slow Death Of Physical Credit Cards And Cash Continues | TechCrunch: “Today, payment service Square has introduced a new way to send gift cards, through its Square Wallet app. You can now go through all of the businesses that use Square to process payments, pick the right one for your friend or family member, and then purchase them a gift card of in amount of your choosing.”

It can only be a matter of time before Square gets acquired by Apple (I think). It’s an obvious partnership and makes sense given how disruptive Square is becoming to local payment industries.

Analytics, APIs and Mobiles

We’ve been experimenting with Keen’s API-as-analytics platform (simply drop some code into your existing code) on a few of the apps we’re building for clients and have been mightily impressed so far…

Keen IO – Analytics APIs: “So many of the devices we use everyday are internet connected and could certainly benefit from great user analytics. And we want to be a part of it all. But, in the short-term, we’re spending our time on where we think we can make the biggest impact – mobile. We’ve got SDKs for iOS, Android, JavaScript, and Ruby ready for you today. Python and Windows Mobile are in the queue and coming soon.”

If you’re doing anything with iOS or Android (we haven’t ventured in Windows Mobile development), we can’t recommend poking around Keen enough. It’s not for everyone and doesn’t offer all the options of a custom solution, but definitely does the job if you need to tackle larger windmills in your app development.

Should You Develop iOS or Android Apps?

The short answer is yes, but the long answer is more complicated depending on your audience and where/how you need to be discovered…

iOS Devices Have Been Dominating Mobile Web Traffic For The Past 6 Months [Report] | Cult of Mac: “Android technically sells more smartphones than Apple, but iOS devices continue to dominate mobile web traffic. Chitika Insights has been tracking web traffic on the top mobile platforms, and iOS commands 67% of usage and Android only 33%.”

We generally start clients with iOS and web apps but don’t shy away from Android if the market is there.

iPhone Passes Outlook in Email Usage

Email marketing is an essential part of what we call Discovery Marketing. Retention is the new acquisition, after all.

We love to use resources like MailChimp or ConstantContact to help our clients find the best relationships with their customers or users. Often, we get questions about HTML emails and pretty graphics as a part of those campaigns.

We like to caution people to remember the mobile component and how much customers are using devices such as iPhones, iPads and Android devices to perform tasks like checking on email during the day, during a sports event or in the evenings.

In many ways, the iPhone and competing devices have re-opened the possibilities for email that programs like Outlook slowly smothered.

And here’s some more positive news about email usage on the iPhone that bolster our point…

“Email marketing campaigns have been a classic marketing technique since the rise of the Internet. Traditionally, people would use their computer to open up an email client like Outlook or Hotmail and sift through the contents of their inbox. Now, more people are accessing and opening emails via mobile devices than ever before. In fact, a recent email experiment in which one billion “opens” of emails were examined shows that the iPhone accounts for most email opens, more so than Gmail, Hotmail, and Windows Live combined.

So, yes… use email marketing.

But keep in mind those of us that routinely use iPhones etc as our preliminary email processing machines for real effectiveness in your campaigns!