More on Facebook’s Graph Search

Great read over on Wired about Facebook’s slightly creepy but insanely cool Graph Search…

How Facebook Builds a Digital Signature for You (And Your World) | Wired Enterprise | Wired.com: “Until around 2010, the information now mapped by the Entities Graph lived in your Facebook profiles, as plain text, and these strings of text weren’t linked to any additional information — information that would describe, say, what a school is or which of your friends may have gone there. But then Facebook rolled out object pages, the Like button, and check-ins, making it possible for people to interact and connect with things much the same way they did with people.”

Debunking Facebook’s Graph Search

TechHive has a good post up today on what Facebook’s Graph Search (beta) does and what it means to us as users:

How to use Facebook’s Graph Search (and why you would even want to) | TechHive: “Once Graph Search is on, Facebook prompts you to ‘search for people, places, and things.’ Start typing. Graph Search is supposed to recognize natural language and try to guess what you’re looking for, though that feature is hit or miss at the moment. You’ll quickly learn the phrases that will help you get to some sort of result: ‘Friends who listen to Daft Punk and live in San Francisco’ or ‘Friends of my friends who work at TechHive.’ It’s not exactly a conversational way to search.”

I’ve been playing with the service a little and while I’m impressed, I’m also a little spooked by the privacy factor of it. Graph Search indexes just about everything you’ve ever done on Facebook, which might put a lot of people at a disadvantage if they don’t regularly clean up their Likes, etc. I’m guessing a lot of folks will be doing some spring cleaning of their Timelines to hide some things they don’t want to show up in Graph Search when full functionality rolls out to all users.

Nonetheless, the service is looking very intuitive and could be very useful for businesses in the future. I tried a few search terms and the results are pretty solid. For example, if I do a search for “my male friends who live in Spartanburg, South Carolina” (it’s not rocket science but it’s the first thing I could think of), that’s a pretty big demographic (>100 friends) since I’ve lived there for the past 3 years and know people from there:

You can also narrow it down to some other stuff like “my friends who have been to Washington, DC,” that narrows it down to fewer than 100 (makes sense).

Creepy but nifty.

Facebook also has a pretty good video outlining what Graph Search is and what it does:

https://www.facebook.com/video/embed?video_id=10200156550214780

Strange days indeed.

Foursquare Rolling Out Post-Check-In Ads for Brands

AdAge reports that the beloved location-sharing service Foursquare is rolling out check-in ads (with Captain Morgan, in this case) that show up directly after you check in to a certain venue. Captain Morgan and Toys R Us are leading the way with their new ads:

Foursquare Rolls Out Check-In Ads With Captain Morgan | Digital – Advertising Age: “The new ads are also being used to help retailers or merchants lure consumers who check in outside of their locations. Toys R Us has started to use this capability by targeting people who check in at family-friendly locations such as parks, playgrounds and daycares. A June 19 post from website About Foursquare shows the author being served a 20% off, limited time use coupon for use a Toys R Us or Babies R Us after checking in at a public swimming pool.”

In the past, Foursquare has frequently had specials pop up after checking in to a restaurant and the various venues that show up when you launch the check-in menu oftentimes have ribbons indicating a special offer (like so):

For right now, this new ad option is huge for bigger brands and could be largely beneficial to small businesses in the future if Foursquare continues to develop and add to the program.

Whether you’re looking to get new customers to come to your venue based on a similar venue they’ve checked into or wanting to offer a coupon to existent customers who come in and check in via Foursquare, this new ad placement allows for both. While the targeting that Foursquare currently offers doesn’t go as deep (or creepy?) as that of Facebook, brands can still narrow down a solid demographic to display their ads to post-checkin.

I’ve loved Foursquare since I got my iPhone last year and have a few hundred check-ins there. It’s a great, clean service that allows me to keep a private (or public) journal of where I’ve been and when. I’ve even set up a Foursquare channel on IFTTT to grab my check-ins and a map image and post them privately to my own site. (Feel free to copy here).

If your business depends on walk-ins or local customers and you’re not on Foursquare, you’re missing out.

Go add your business or update your details if one of your customers has already added it on Foursquare.

Google Embraces Content Marketing on YouTube

Using content that you create inside of your businesses marketing efforts is becoming so important for real success and reach on the social web. Whether it’s graphs on Facebook, pictures on Instagram, snippets on Vine or (especially crucial) videos on YouTube, your business should be creating engaging and creative content.

Google understands this and is throwing its weight behind a developing program aimed at helping advertisers make better YouTube videos that embrace content marketing:

Google Wants to Help Advertisers Make YouTube Videos | Digital – Advertising Age: “The move comes as more brands look to become custom publishers themselves and create content that consumers care about. As a result, agencies across disciplines have set up devoted content groups to advise clients and create, produce and distribute content featuring their clients’ brands.”

While this program is initially open to just a few select brands, it doesn’t mean your brand should wait things out. Now’s the time to start making the kinds of videos that shows off your company/services and what makes you different in a world of cookie cutters.

Instagram is Facebook’s YouTube

Instagram adopting short videos will be insanely popular and businesses should be brainstorming ways to put this functionality to use for their (and their followers) benefits…

Source: Instagram Will Get Video On June 20 | TechCrunch: “Getting video on Instagram is a move that would make sense. Specifically, it looks like a direct response to the rising popularity of video-sharing services, namely Twitter’s Vine. It, and others like Viddy, Cinemagram and Socialcam, sometimes get described as ‘Instragram for video’ apps.”

From the many reports on Techmeme following an invite from Facebook central, it looks like video addition to the service will be formally announced on June 20.

Facebook’s acquisition of Instagram for one billion dollars last year raised more than a few eyebrows as bloggers, skeptics and business papers wondered how people’s pictures of sushi could be worth that much to Faceobok (who was already dealing with a flopped IPO at the time).

However, Facebook’s acquisition of the photo sharing service was brilliant.

Instagram has become a major social network in its own right and the social interactions there go well beyond photo sharing. Middle schoolers, high schoolers and influentials in the highly prized 18-24 demographic are using Instagram at an incredibly high ratio and that’s only going to continue to expand upwards on the curve (even as the mothership of Facebook has shown slower growth and some fatigue from this demographic).

To put it another way, the kids are all moving to Instagram (and Kik, Snapchat etc) as the old folks flood into Facebook.

Adding video functionality to Instagram is a no-brainer as Twitter’s similar Vine service has been growing in popularity with its ability to broadcast looping 6 second videos.

Whether or not you understand what Vine and (soon) Instagram videos can do for your business, it’s important that you put on your thinking hat. This is going to be big.

To put it simply… Instagram is the YouTube of Facebook.

Start Thinking About Your Company’s Facebook Hashtags Now

How to use Facebook hashtags safely and effectively – TechHive: “As part of the rollout, Facebook says you will also be able to click hashtags that originated on other services, such as Instagram, which is owned by Facebook. It also plans to roll out additional features, including trending hashtags, in the near future, it says.”

Since announcing the launch of hashtags on its platform earlier this week, Facebook has since cautiously said that hashtags aren’t for sale (yet) for marketers but that marketers should start using hashtags on their pages and in Facebook advertising campaigns.

It’s no secret that hashtags are important, though you probably aren’t using them yet in your marketing (you should be).

Numerous companies have sprung up just to provide analytic insight into the nature of hashtags on Twitter, Tumblr, Pinterest and Instagram (HashTracking, TwitAHolic, Statweestics (winner for most clever name in this category) and hashtags.org to name a few).

So why should you care about Facebook hashtags?

– hashtags provide users across various social networks the ability to find information they care about… Facebook announced their hashtags will inter-operate with other services (this is important)

– hashtags are the best vehicles for in-the-moment advertising such as a power outage at the Super Bowl

– hashtags are going to be the main supplier of relevant results for Facebook’s floundering (but soon to be insanely powerful) Graph Search feature…FB knows they have to get this right and they’ll turn their full force of algorithmic magic towards making this a sticky feature that makes people want to use their service

As I’ve said before, spend less time trying to create clever hashtags that might (but probably won’t) go viral yourself and instead use your creative energy to tap into existing hashtags trends that already exist.

So start doing your research and thinking on Facebook hashtags now. It’s going to be an important part of your company’s bottom line very soon.

Let us know if you need help.

@garyvee Nails It: Don’t Try to Create Hashtags

Ride the Hashtag, Don’t Create it. — I.M.H.O. — Medium: “You’ll get much more success if you pay attention to what is trending on Twitter , try reverse engineer the nature of the hashtag, and then try to bring value to the conversation – joke, a piece of information – rather than what most people think about which is ‘How can I create a hashtag and start my own trend?’”

I wish I could count the number of times I’ve had to sway a client away from the idea of creating a hashtag on Twitter or Pinterest or Instagram that would “go viral” and instead focus on conversations that are already happening.

Gary Vee nails it as usual.

Facebook Replacing Sponsored Search Results with Hashtags?

I think it’s pretty obvious the answer to that is “yep”..

Facebook to eliminate sponsored search results: “When asked about potentially having sponsored results in hashtag searches (for which Facebook launched support on Wednesday), the Facebook spokesperson told Inside Facebook that the company couldn’t comment on speculation, but one could imagine how it could work. Right now, the company is focused on figuring out how everything fits together with regard to advertising and search.”

 

ShareThis Advances Web Marketing with SQI

ShareThis has always been something of an enigma for me. I’ve discussed how companies like ShareThis really are the future discovery motors that will ultimately replace search engines. Google itself gets this and is doing great things with Google Now to prevent itself from being usurped as the prime player in the mobile ad ecosystem.

You might have noticed I’ve added the ShareThis functionality (and a couple of our client blogs) to this site as I’ve been making the most of their platform. It’s been an interesting test to add the type of sharing functionality that moves conversations from a blog to a social outlet the way a commenting system might have done a few years ago.

More specifically, ShareThis has just added a new backend dashboard for publishers that really makes use of their data and your site’s data in a unique way (with a tie-in to Google Analytics).

Particularly interesting is the concept of SQI that plays into the dashboard:

Social Quality Index, SQI, measures the social quality of a website against the ShareThis Publisher Network. By favoring social interaction over broad reach, SQI puts the publisher’s audience and content into the spotlight. The SQI score measures social quality on a scale of 1 to 200, with 200 representing the highest social quality. This proprietary formula evaluates social metrics such as: outbound shares, inbound clickback traffic and page views to calculate the audience engagement of your site. Social quality denotes a good match between the publisher’s audience and the content and it is directly correlated with the number of times users return to the same page and the level of interaction with other media on the page, like ads.

It’s more than a semantic difference in approaches to marketing that ShareThis is promoting with the SQI concept. Rather than focus on silos like pageviews or clicks that (in reality) measure nothing, SQI provides a metric that actually has meat on the bone. It’s not a scarecrow but a tangible measurement that advertisers and publishers should be demanding in their campaigns. In effect, SQI take us beyond links as the currency of the web and gives us good reason to do so.

I’ve been a long time advocate of the idea that HTML and the web should evolve beyond the concept of a link for traffic flow. The “social web” of the last few years has definitely made that reality more possible than ever. However, companies and advertisers (and agencies) have been slow to pick up on that trend and we’ve been focusing most of our efforts at making a linked-based web marketing approach fit into what is now a share-based network of people.

My own mistake in the past has been to think of ShareThis as mostly a way to drive traffic on Facebook based on recommendations from readers/users/consumers. However, the real beauty of ShareThis lies in the analytics suite and API that allow for some pretty interesting implementations of data analysis.

Tools like ShareThis are taking us beyond a realized version of the web that still operates on the foundation of links (as it does in the HTML I’m writing this post in or the RSS pipes that you probably used to find out about and/or read this post) and even search but puts a layer on top that advances the discovery of relevant information, products or services.

The function of discovery through shared social currency is the key benefit of betting on services such as ShareThis over traditional and limited marketing channels that rely on more costly and less targeted consumer acquisition methods.

We’ve seen our clients marvel at the real benefits of discovery marketing compared to their previous methods of siloed channels because the reach, scope and golden fleece of “social media marketing” success becomes readily apparent when you analyze the data points between these methods.

That is the transformation that is so hard to grasp for many companies. Going from a model based on having results that come from money poured into a model based on time and cultivation is difficult. ShareThis and the whole economy of “sharing” changes the conversation from intention to attention.

Traffic flows on the web and that flow is very powerful if you properly set the channels for that flow to occur rather than trying to build irrigation channels for the flow to take right angles.

ShareThis functions very much as a link, or vehicle, to get web users/interested buyers from one place to another in much the same way Google has been our chauffeur for years. Those places include the traditional Facebook and Twitter malls but increasingly Google+ (and Google Now) is making an interesting stab at becoming what the search engine could not (which is why Google is throwing the mass of its own juggernaut behind the project).

SQI could evolve into something very important for this next iteration of marketing on the web. We’ll certainly be pushing our clients towards that realization. Conversation at scale is the real ingenuity here and something to keep an eye on.