@garyvee Nails It: Don’t Try to Create Hashtags

Ride the Hashtag, Don’t Create it. — I.M.H.O. — Medium: “You’ll get much more success if you pay attention to what is trending on Twitter , try reverse engineer the nature of the hashtag, and then try to bring value to the conversation – joke, a piece of information – rather than what most people think about which is ‘How can I create a hashtag and start my own trend?’”

I wish I could count the number of times I’ve had to sway a client away from the idea of creating a hashtag on Twitter or Pinterest or Instagram that would “go viral” and instead focus on conversations that are already happening.

Gary Vee nails it as usual.

Facebook Replacing Sponsored Search Results with Hashtags?

I think it’s pretty obvious the answer to that is “yep”..

Facebook to eliminate sponsored search results: “When asked about potentially having sponsored results in hashtag searches (for which Facebook launched support on Wednesday), the Facebook spokesperson told Inside Facebook that the company couldn’t comment on speculation, but one could imagine how it could work. Right now, the company is focused on figuring out how everything fits together with regard to advertising and search.”

 

ShareThis Advances Web Marketing with SQI

ShareThis has always been something of an enigma for me. I’ve discussed how companies like ShareThis really are the future discovery motors that will ultimately replace search engines. Google itself gets this and is doing great things with Google Now to prevent itself from being usurped as the prime player in the mobile ad ecosystem.

You might have noticed I’ve added the ShareThis functionality (and a couple of our client blogs) to this site as I’ve been making the most of their platform. It’s been an interesting test to add the type of sharing functionality that moves conversations from a blog to a social outlet the way a commenting system might have done a few years ago.

More specifically, ShareThis has just added a new backend dashboard for publishers that really makes use of their data and your site’s data in a unique way (with a tie-in to Google Analytics).

Particularly interesting is the concept of SQI that plays into the dashboard:

Social Quality Index, SQI, measures the social quality of a website against the ShareThis Publisher Network. By favoring social interaction over broad reach, SQI puts the publisher’s audience and content into the spotlight. The SQI score measures social quality on a scale of 1 to 200, with 200 representing the highest social quality. This proprietary formula evaluates social metrics such as: outbound shares, inbound clickback traffic and page views to calculate the audience engagement of your site. Social quality denotes a good match between the publisher’s audience and the content and it is directly correlated with the number of times users return to the same page and the level of interaction with other media on the page, like ads.

It’s more than a semantic difference in approaches to marketing that ShareThis is promoting with the SQI concept. Rather than focus on silos like pageviews or clicks that (in reality) measure nothing, SQI provides a metric that actually has meat on the bone. It’s not a scarecrow but a tangible measurement that advertisers and publishers should be demanding in their campaigns. In effect, SQI take us beyond links as the currency of the web and gives us good reason to do so.

I’ve been a long time advocate of the idea that HTML and the web should evolve beyond the concept of a link for traffic flow. The “social web” of the last few years has definitely made that reality more possible than ever. However, companies and advertisers (and agencies) have been slow to pick up on that trend and we’ve been focusing most of our efforts at making a linked-based web marketing approach fit into what is now a share-based network of people.

My own mistake in the past has been to think of ShareThis as mostly a way to drive traffic on Facebook based on recommendations from readers/users/consumers. However, the real beauty of ShareThis lies in the analytics suite and API that allow for some pretty interesting implementations of data analysis.

Tools like ShareThis are taking us beyond a realized version of the web that still operates on the foundation of links (as it does in the HTML I’m writing this post in or the RSS pipes that you probably used to find out about and/or read this post) and even search but puts a layer on top that advances the discovery of relevant information, products or services.

The function of discovery through shared social currency is the key benefit of betting on services such as ShareThis over traditional and limited marketing channels that rely on more costly and less targeted consumer acquisition methods.

We’ve seen our clients marvel at the real benefits of discovery marketing compared to their previous methods of siloed channels because the reach, scope and golden fleece of “social media marketing” success becomes readily apparent when you analyze the data points between these methods.

That is the transformation that is so hard to grasp for many companies. Going from a model based on having results that come from money poured into a model based on time and cultivation is difficult. ShareThis and the whole economy of “sharing” changes the conversation from intention to attention.

Traffic flows on the web and that flow is very powerful if you properly set the channels for that flow to occur rather than trying to build irrigation channels for the flow to take right angles.

ShareThis functions very much as a link, or vehicle, to get web users/interested buyers from one place to another in much the same way Google has been our chauffeur for years. Those places include the traditional Facebook and Twitter malls but increasingly Google+ (and Google Now) is making an interesting stab at becoming what the search engine could not (which is why Google is throwing the mass of its own juggernaut behind the project).

SQI could evolve into something very important for this next iteration of marketing on the web. We’ll certainly be pushing our clients towards that realization. Conversation at scale is the real ingenuity here and something to keep an eye on.

Shareist Renames Notebooks to Projects

Renaming Notebooks to Projects, Plus Copying Pages & Element Aliases: “This morning in Shareist, we are changing what we call Notebooks. When we started Shareist, the term Notebooks made sense, but as we added Inboxes, team collaboration, and other features, the metaphor started to fall apart.

We are now calling them Projects, which is a term that lends itself much more toward the direction that Shareist has gone. We think creating a project to manage a website, or a client, or a topic, makes much more sense. Each project has an inbox, and pages, a public website, and potentially a team of collaborators.”

 

Great news.

We use Shareist a great deal internally as a mixed Basecamp and Omnifocus.

That sounds wonky at first if you think of Shareist as something between Evernote and WordPress, but for us Shareist has been more of a project management system over the past few months than anything else.

The real beauty of Shareist is that it captures images, texts, videos etc from the web so easily and allows them to be ported out to the right place at the right time within the confines of certain projects (or what were formally notebooks).

It’s like Basecamp with social integration (and don’t bring up the bloated Hootsuite platform that is a total lock-in).

It’s great to see the Shareist team embracing a more pro-sumer future. I think there just might be something there for them as more and more companies and agencies will need the type of tools to do social and content marketing that are present in Shareist.

Twitter Analytics Now Open For All

We’ve been using Twitter’s official Analytics back-end with our clients since 2011. Previously, you had to participate in Twitter’s advertising program to get access but it seems as if Twitter has opened up Analytics for every user now…

Twitter analytics: Tool lets you see which tweets your followers are actually reading.: “Twitter user @bdconf noticed yesterday that logging into analytics.twitter.com brings up a page designed to help you get started advertising on the site. From there, clicking ‘analytics’ in the top menu bar allows you to view things like where your followers are located, who else they tend to follow, and how many people clicked on each of your recent tweets.”

 

Analytical packages are the meat and potatoes of our agency, so we’re excited that more people get a glimpse of what kind of data we work with in dealing with clients.

Specifically, Twitter Analytics do three nifty things:

– Help us understand how much website content is being shared across Twitter
– Allow us to see the amount of traffic Twitter sends to our clients’ sites or campaigns
– Measures the effectiveness of sharing buttons etc

Our normal client setup for a Twitter campaign also includes implementation with the awesome ThinkUp stats app (which goes much deeper into the data than Twitter Analtyics) as well as a custom shortened URL and stats flow through bitly. Of course, we tie that altogether with Google Analytics.

Facebook Adds Hashtags

Hashtags were “invented” or proposed for Twitter users way back in 2007 when we were still trying to figure out how Twitter worked and might work better. The hashtag caught on and has become an accepted part of global culture from uprisings to Super Bowls.

It’s no surprise to see the hashtag become part of the Facebook platform, and it would serve those of us using Facebook for marketing to make sure that we’re using hashtags to their optimal state in our campaigns:

Facebook Copies Twitter Again, Adds Hashtags: “Facebook today announced that it is bringing hashtags to its service, letting users add context to a post, indicate that it is part of a larger discussion, as well as discover shared interests. The company says hashtags have become ‘a vital part of popular culture’ and since it has seen users using them on the social network organically, it has decided to actually implement the feature.”

I’m excited to see what types of interactions this will open up with more users, especially in terms of discovery marketing.

This is potentially huge for advertisers.

“Every Day Do Something That Won’t Compute”

Go read the whole thing. Fitting for these times…

Manifesto: The Mad Farmer Liberation Front:

“Love the quick profit, the annual raise,
vacation with pay. Want more
of everything ready-made. Be afraid
to know your neighbors and to die.
And you will have a window in your head.
Not even your future will be a mystery
any more. Your mind will be punched in a card
and shut away in a little drawer.
When they want you to buy something
they will call you. When they want you
to die for profit they will let you know.

So, friends, every day do something
that won’t compute. Love the Lord.
Love the world. Work for nothing.
Take all that you have and be poor.
Love someone who does not deserve it.
Denounce the government and embrace
the flag. Hope to live in that free
republic for which it stands.”

Things We Love: WP to Twitter Plugin

You might have noticed that we do auto-posting of things on the blog here to our @harrelsonagency Twitter account. To do that, we use the awesome WP to Twitter plugin for WordPress:

WordPress › WP to Twitter « WordPress Plugins: “WP to Twitter automatically posts Tweets from WordPress to Twitter using your URL shortening service to provide a link back to your post from Twitter.”

That’s a great free plugin, but the paid version called WP Tweets Pro is even better:

Your PRO Marketing Tool for WordPress and Twitter: WP Tweets PRO: “What can WP Tweets PRO do for you? It takes the great posting capabilities already available to you in the free plug-in and expands them: allowing you to publish to different Twitter accounts for each author; to schedule up to 3 re-posts of your Tweet at an interval of your choice; and, with a delay between publishing and Tweeting, gives you the ability to review your tweets before they go out.”

We’ve been very happy with the ability to post up things and have them go out to individual author tweet streams automagically. Plus, the reposting of tweets is somewhat of a necessary evil in 2013 with the inundation of information.

For $30, that’s awesome.

If you’re on WordPress and looking for an easy to use plugin to help you manage Twitter, this is the one for you.

Free Isn’t Bad

Dr Drang nails it:

Free – All this: “I’m sure you’ve noticed the backlash against free internet services over the past couple of years. Not that there are fewer free services, just that a certain set of people have been arguing that we shouldn’t be using them. Their rallying cry is ‘If you’re not paying for the product, you are the product.’ This is considered a deep truth among the anti-free set. It’s certainly true, but it isn’t deep, and I’m not convinced it makes free services bad.”

Read the rest for great connections to services such as TiVo. “Free” has taken on a religious sentiment amongst many technologists, marketers and users that simply doesn’t hold up when you look up the numbers (or economies behind them).

Pew Report On How Facebook Bubble Is About to Pop

Middle school students I talk to frequently point to Instagram, Kik, Snapchat, WhatsApp or (increasingly) Twitter as their preferred social network over Facebook:

Teens, Social Media, and Privacy | Pew Internet & American Life Project: “Focus group discussions with teens show that they have waning enthusiasm for Facebook, disliking the increasing adult presence, people sharing excessively, and stressful ‘drama,’ but they keep using it because participation is an important part of overall teenage socializing.”

While Facebook did (wisely) acquire Instagram last year, the bleeding of usage is significant. Teens and the prized 18-24 demographic will continue to have a presence on Facebook as a namespace, but usage is the key demographic here.

Replacing demographics are much more ephemeral and harder-to-monetize situational networks like Kik or Snapchat.

Don’t Let the Sun Go Down on Google Reader

It’s inevitable, but still sad that Google is shutting down Google Reader rather than letting it (and its valuable API that allows so many services to use it for a syncing backend) die a long and gentle death.

The “social web” is a fascinating beast. When I first started blogging in 2002, I was enamored with the idea of having a domain name that reflected who I was and a place to put my ideas, pictures, scraps, polished pieces and serve as my home base of a digital footprint.

Geeks and folks on the web needed a way to stay in touch with updates from friends and people they were interested in. I experimented with Newsgator, FeedDemon, Liferea (LInux FEed REAder during my time using Ubuntu as my OS from 2006-2009) but finally settled with Google Reader as my hub of consuming online content.

In many ways, Google Reader was the first Facebook NewsFeed for nerds, geeks, web heads and those of us who cared about the web.

When 2006 – 2007 came and birthed Twitter and Facebook’s rapid growth, things changed quickly. The idea of having your own webspace was traded for the ability to leverage something like Twitter or Facebook’s growing user base for exposure. You didn’t have to explain feeds, that ugly orange RSS button or readers to your friends and family and you could just point them to your name. The walled gardens won.

Here’s a great post from Tantek laying out similar themes of loss-yet-optimism for a new hope:

On Silos vs an Open Social Web [#indieweb] – Tantek: “The answer is not to not ‘only [be] relevant to geeks’, but rather, reframe it as a positive, and be relevant to yourself. That is, design, architect, create, and build for yourself first, others second. If you’re not willing to run your design/code on your own site, for your primary identity on the web, day-in and day-out, why should anyone else? If you started something that way but no longer embrace it as such, start over. Go Selfdogfood or go home.”

This can easily be dismissed as one of those “first world problems” for geeks who care too much about whatever the open web happens to be. However, many many people still use the backend plumbing of RSS to do great things and change the world. You use RSS more than you realize anytime you do most anything on the web (outside and inside of walled gardens).

I’ll admit, this has definitely caused me to re-ponder my own web existence. This is a self-hosted WordPress blog, but my personal blog with my name on it at samharrelson.com is hosted through the awesome Shareist service that I love. Should I move that back to self-hosting so that I can self-dogfood?

One of the many things I’ll be pondering in the coming days as I think about the way the web is heading the next few years.

What Marketers Should Know About Facebook’s New News Feed

Excellent post and resources to ponder if you use Facebook for your performance marketing efforts…

Facebook Update Gives Users More Control Over News Feed: What Marketers Should Know: “Facebook’s design changes make it much easier for Facebook users to tune out content from businesses and brands. Because this is the case, you need to give your fans even more incentive to check out their Following Feed to view your content so they can engage with it via Likes, comments, and shares, enabling you to show up in their friends’ All Friends Feed. This makes it even more critical that you post content that is compelling and sharable.”

via Steve Hall on Twitter

Spreading Too Thin on Social Sites

Spreading videos you’ve already made (and the ones you haven’t made yet) to social channels is one of the common sense things that many marketers don’t do well.

On top of that, making sure to do more than just link or embed your videos on sites as if you’re simply broadcasting is something most marketers just simply ignore.

Yes, spread your videos around but don’t just dilute your message online by blasting your posts or videos or podcasts everywhere… just as when you are learning in school, it’s better to go deeper than wider when applying social media strategies. Don’t have time for LinkedIn? Don’t post there. Think Twitter is silly? Don’t tweet. Have no clue why Pinterest is a big deal? Don’t pin.

Find the balance between spreading your content (posts, video, audio, pics etc) but don’t spread yourself too thin on sites that you’re not authentically using and engaging…

Leverage Your Existing Videos on Your Social Media Sites | SoMedia Video Marketing Blog: “LinkedIn, YouTube, Facebook, Google+ are all great places to post your videos—in fact I think LinkedIn and Google+ are going to be big destinations for online business video in the near future—which is the key point here: once you’ve created a video, you need to ensure you leverage it beyond your website. Don’t just hide it on your website, consider all the places where your target audience is online, stake your claim, and post the video there.”

via Tris Hussey on Twitter

SimilarWeb for Helpful Site Stats

There are numerous and plentiful stat sites for your own affiliate sites or if you’re interested in seeing where your competitors are gaining or sending traffic.

However, a site we’ve been really enjoying lately called SimilarWeb has been insanely helpful for all things stat-related:

SimilarWeb – About Us: “The source of our data is the accurate collection of clickstream data from internet users all over the world. Unlike some providers who focus on a specific region or user type, our collection is done on a global scale, with a statistically representative cross-section of all types of consumers. This allows us to reach unbiased, all-round understanding of a website’s traffic.”

For instance, here’s ReveNews’ entry on SimilarWeb.

Or here is CouponCabin.

You get the point.

This is fun and very helpful. Go and enjoy this awesome free tool.

Twitter’s Essential Value to Marketers

It’s amazing to me that Twitter has grown from a (perceived) questionable platform of democratized reporting of breakfasts and cat activity around the world to a full blown news stream.

Well, not amazing… we saw it coming and we knew that Twitter or something like it, would eventually fill the place that RSS started carving out in the early 2000’s.

This is pretty solid testimony for what Twitter means to the news business:

How Twitter won the social media battle for journalism | The Wall Blog: “More telling is the comment from Joanna Carr, editor of BBC Radio 4′s news programme ‘PM’, who said she ‘wouldn’t hire anybody who doesn’t know how to use Twitter’.

From that you get all you need to know. Twitter has quickly made itself an essential modern journalism tool for news journalists.”

(Via Matthew Ingram on Twitter)

So what does this mean for marketers?

The same thing Twitter meant for marketers in 2007 when I wrote this on CostPerNews:

It really is amazing to see how these conversations have started to sprout up as more and more people in our sphere get involved with these micro-platforms. I took a great deal of heat for being a Twitter fan boy late last year, but those same people who gave the heat are now (for the most part) realizing the potential that these programs have for their marketing efforts.

After all, marketing is just the spread of information about an idea, service, program, theology, ideology, offer or emotion… what better way to do spread that information in an attention deficit world than through micro-chunks?

I still stand by that.

Just as it is no longer an option or convenience for press professionals to not use Twitter, it is not an option for performance marketers to continue to either ignore or just use Twitter as a broadcasting medium in 2013 (or 2007).

Importance of Social Media Curation in Marketing

Great questions and answers here:

Social Media Curation Guide | SEOmoz: “Last year on SEOmoz, I published The Content Curation Guide for SEO, which – even though it is still valid – I thought it needed a fresh addition. Not only does this post update some of the information shared, but it also digs deeper into an aspect of content curation that is actually the most used and, possibly, useful to SEOs and Content Marketers who must deal with more duties than just curation: social media curation.”

The web is social in 2013 regardless if you’re participating in Facebook, Twitter, Pinterest, Google+ etc with your affiliate site or branding site or company. Finding the proper balance between your own voice while putting together interesting links for your intended and/or potential audience (or group of customers) is so incredibly important.

If you’re not thinking of social media curation as a part of your performance marketing effort, you’re not thinking of the whole picture.

Tumblr’s Untraditional and Provocative Mobile Advertising Approach

It’s interesting to note that Tumblr is taking a different approach to monetizing its rabid and highly-participatory audience… rather than selling IAB-style display ads or keyword based text ads, Tumblr is encouraging brands to put their own content out there as ads and use more organic means such as the built in views or hearts paradigms as measures of engagement.

Tumblr to Introduce Mobile Advertising to Help Achieve Profit – Bloomberg: “Tumblr, a startup founded by Karp, now gets more than 16 billion monthly page views worldwide, according to Quantcast Corp. To reach those eyeballs, companies won’t be able to buy display space or keywords in the ways they are accustomed — Tumblr is ‘not going to get into the regular ad network,’ Gottfrid said.

Instead, they have to pay to get their own Tumblr blogs seen by more people. They can measure impact by how many viewers republished the post on their own blogs or ‘hearted’ it.”

Twitter’s card-based display advertising and promoted tweets platform has been an up-and-down adventure for many advertisers and marketers because Twitter is asking companies to place a style of advertising on top of community that doesn’t operate in such a fashion.

Tumblr’s approach is definitely refreshing in that they are welcoming advertisers and marketers but asking them to not just bring traditional Madison Ave constructs to the service but to actually participate using methods that the users use and are familiar with themselves.

I can’t wait to see how the numbers go for this.

Tara Hunt Explains the Secret to Great Social Content

Tara lays it out with a nice analogy and rock solid advice at the end:

The Secret to Great Social Content – Tara Hunt on LinkedIn: “Quite often, people seek out things like formulas and best practices and all sorts of ways to ensure the best outcomes. Books and posts and articles and infographics are gobbled up whole in order to satisfy an eager marketers desire to implement a ‘highly impactful’ content strategy. These types are Hedgehogs. They will see a popular 700×700 inspirational quote being passed around Facebook like wildfire and think, “A-ha! That’s the key! We need to create more square inspirational quotes!'”

Head over and read the post, it’s worth your time to reflect on how you’re making content for social media tied to your marketing campaigns and efforts and how effective you’re really being with your words and images.

Marketing in 2013 requires heart to be successful and marketers all-too-often forget that.

Twitter Killing TweetDeck on Desktop and Mobile

I run TweetDeck on my beloved ChromeBook because of the rather impressive Chrome app that Twitter has created for the interface. To be honest, this isn’t really that surprising given that TweetDeck has been moving towards the web and away from its roots in Adobe Air:

An update on TweetDeck – The TweetDeck Blog: “TweetDeck is the most powerful Twitter tool for tracking real-time conversations. Its flexibility and customizable layout let you keep up with what’s happening on Twitter, across multiple topics and accounts, in real time. To continue to offer a great product that addresses your unique needs, we’re going to focus our development efforts on our modern, web-based versions of TweetDeck. To that end, we are discontinuing support for our older apps: TweetDeck AIR, TweetDeck for Android and TweetDeck for iPhone. They will be removed from their respective app stores in early May and will stop functioning shortly thereafter. We’ll also discontinue support for our Facebook integration.”

I’m actually excited about this and hope that Twitter continues to put dev resources towards the product that I’ve been using for many many years now as my go-to “Twitter power user” app.

Facebook Responds to Pay-to-Play Allegations

Facebook says we’re wrong about its pay-to-play scheme for surfacing content in users’ news feeds:

Fact Check – Facebook Newsroom: “There have been recent claims suggesting that our News Feed algorithm suppresses organic distribution of posts in favor of paid posts in order to increase our revenue. This is not true. We want to clear up any misconceptions by explaining how the News Feed algorithm works.”

It’s interesting to see Facebook take to their blog to defend their algorithms the day after the original post in the NY Times.

Instagram and Affiliate Marketing

Instagram continues to be a hotbed of brand engagement with users despite concerns about its new privacy policy and its souring relationship with Twitter:

Despite a Rocky Road, 59% of Top Brands Are Now Active on Instagram [STUDY] – SimplyMeasured: “With 90 million monthly active users, 40 million photos per day, and 8,500 likes per second, Instagram has now managed to attract 59% of the world’s top brands. The past three months have seen a number of new feature and policy changes on the network, creating both incentives for brands to adopt, but also a backlash among users.”

However, how well does Instagram work with performance marketers? Brand marketers seem to be having a field day with the service, but is there any translation to the affiliate or action-oriented segment of marketers?

Aside from approaches that use bots and questionable tactics, it is quite possible to do well with affiliate marketing using Instagram.

For starters, Instagram’s visual nature makes it a no-brainer for connecting with product driven affiliate offers. If you’re marketing something that is service related, show results of your service or how it helps people get something done or done better.

Instagram’s ability to help people make connections by performing as a visual aid is a natural fit for affiliate marketers as well. As with all marketing, you want to “show not just tell” and Instagram is great for showing stories or snippets relevant to your campaign.

Instagram’s connections with Facebook shouldn’t be taken for granted either, since the service can quickly send visual images into the Great Walled Garden.

As with the early days of Twitter and its growth of a community ethos, it’s important to keep in mind that people value the visual function and fun of Instagram but won’t react in a positive way to pure spam. So keep community rules in your mind if you’re going to use Instagram in your affiliate campaign.

Most importantly, use your head and keep your stats.

EMail Marketing and Search Still Important on Social Web

Email Users in US

With Mature US Online Population, Small Gains for Email, Search Usage – eMarketer: “Email and search engine usage, two of the most common digital activities, have also reached saturation among internet users. For the vast majority of internet users, email and search are basic functions necessary to efficiently use the web—and navigate daily life—unlike other digital activities such as social networking, video viewing or gaming.”

While the social web is a fascinating and lucrative place to spend time and attention building your affiliate site traffic or online business customer base, there’s still a great deal to be said about effective email marketing and search campaigns.

One of the best ways to see early growth on a new campaign or site is to put together a coherent and well-thought-out marketing effort involving good content, personable social media presence and coordinated email newsletters with good organic (and perhaps paid) search listings. Putting in a little time at the beginning will save you much more time and money later and prevent you from spending extra resources playing catch-up.

On Facebook, It’s Pay to Play if You Want to Be Seen

This comes as no real surprise for marketers who use Facebook to promote products, offers or brands, but if you’re not willing to pay up you’re probably not going to show up with as many likes or engagement as you had hoped for:

On Facebook, Sharing Can Come at a Cost – NYTimes.com: “To my surprise, I saw a 1,000 percent increase in the interaction on a link I posted, which had 130 likes and 30 reshares in just a few hours. It seems as if Facebook is not only promoting my links on news feeds when I pay for them, but also possibly suppressing the ones I do not pay for.”

Hunter Walk also has a few good theories as to why engagement stats on Facebook seem to be dipping including better spam fighting, effects of ad models and the impact of mobile UX.

Having been on the organic and paid side of Facebook marketing, I’ll stick with the pay-to-play theory for now.