NASCAR’s Marketing Decline

I’ve been a fan of NASCAR since I was a small child (runs in the family) and got to experience the peak of the sport in the early 2000’s. Sponsors and money and TV deals were rolling in and it was just an exciting time to follow races despite the gimmicks that NASCAR leadership started introducing to keep the numbers growing.

The last few years have been difficult for me to watch from a marketing point of view. Major long term sponsors have abandoned the sport and its top drivers as costs of sponsorships skyrocketed (at least $25 million a year for a top team) and returns began to decline. Sponsorship is difficult to give firm ROI numbers for generally, but requires more than just writing a check… there’s the notion of “activation” of branding that has to be done at the track or in special events that tie in with the billboard cars moving at 200mph. In the mid 2000’s, races were destination events in themselves complete with large areas of entertainment and vendors provided by the same companies sponsoring teams. “Win on Sunday, sale on Monday” was a real and measurable metric. That’s just not the case these days. When I go to races and see the anemic amount of vendor stands and trailers, it makes me miss the fun times from the last decade.

With an aging fan base (the oldest of any sport in the U.S.) and historically low ratings, it looks like the marketing angle is not going to improve any time soon for the sport…

Kyle Busch‘s win ranks as the lowest rated and least-watched NASCAR Cup Series race since at least 2000. The previous lows were a 1.2 (multiple races) and 1.99 million (New Hampshire last year). Six of the ten lowest rated and least-watched races have taken place this season alone.

More races have had less than a 1.5 rating this season than in the previous 17 seasons combined.

— Read on www.sportsmediawatch.com/2018/09/nascar-ratings-lowest-years-richmond/

Do Facebook Ads Really Work?

Within the advertising industry, the debate about whether advertising works on Facebook is not new. A survey last year showed over 60 percent of small business owners felt advertising on Facebook was ineffective. The lawsuit takes it a step further, saying Facebook is misleading advertisers.

Source: Does Facebook Really Work? People Question Effectiveness Of Ads : NPR

Like anything else, you do need some expertise to make Facebook or Instagram or Snap or Google or Pinterest ads work. We are finishing a period where these advertising companies have held that “ANYONE CAN DO IT! IT’S SO EASY! JUST SIGN UP AND TELL US WHO YOU WANT TO TARGET!” with regards to their ads and effectiveness.

But that’s simply not true. I could probably re-roof our home. But I’m not going to spend the time, effort, and money trying to do that job myself. I’m going to hire someone who knows what they are doing.

Same with social media advertising and marketing. That’s how I pay our mortgage (and for our new roof) every month!

Keyword Research Tips

Good overview of keyword research here. Too many people neglect the usefulness of thinking through important terms and keywords in their web site’s content or blog posts. If you ask a Googler how to rank better in their search engine, they’ll tell you to “write great content.” That’s true but deliberately thinking about your “main ideas” and including those terms in your content also helps that aspect of discovery marketing.

The one pushback I have is the need for landing pages focused on particular keywords… that was certainly true a few years ago, but recent Google algorithm changes have made that pretty much a waste of time and resources if the landing pages are being created with the direct purpose of keyword rankings…

Keyword research is the first step in the SEO copywriting process and an essential part of any SEO strategy. Before you write your website content you need to think about which search terms you want to be found for and this means getting inside people’s heads to find out which words they use when searching. Then you can use these exact terms in your content so that you start ranking for them. This is keyword research and this ultimate guide will take you through the many steps involved.

Source: Keyword research for SEO: the ultimate guide • Yoast

Personal Branding (Not Selling Out)

I’m not a huge fan of the “personal brand” phrase, but I do appreciate how David Bowie (a constructed name and a series of constructed personas) was a “personal brand” of sorts and never in a band (besides those three Tin Machine albums in the early ’90s that we won’t talk about here). Same with Prince. Madonna. Elvis.

It’s a big leap, but creating your space and persona online is more possible than ever:

Your personal brand statement consists of 3 key elements:

• Your target audience: The specific market or people that you serve.

• The value you offer: How you help your target market.

• What makes you unique: Why people choose you over the competition.

— Read on www.shopify.com/blog/116266245-personal-branding-how-to-market-yourself-without-selling-out

An observation on “Church ‘Marketing’”

Hyperbole aside, this is ridiculous. It’s called the gospel. Marketing is not a negative phrase or concept that churches or religious orgs should shy away from. “Navel-gazing” and “not spreading the word,” however, are according to the Gospels.

The marketing of the church is an invention of the Antichrist. If you have to ‘sell’ your Church, it isn’t a Church that you’re selling and you are a pagan pretending to be a Christian.

— Read on zwingliusredivivus.wordpress.com/2018/08/18/church-marketing-an-observation/

Church Marketing and Political Issues

Six-in-ten religiously unaffiliated Americans – adults who describe their religious identity as atheist, agnostic or “nothing in particular” – say the questioning of religious teachings is a very important reason for their lack of affiliation. The second-most-common reason is opposition to the positions taken by churches on social and political issues, cited by 49% of respondents (the survey asked about each of the six options separately). Smaller, but still substantial, shares say they dislike religious organizations (41%), don’t believe in God (37%), consider religion irrelevant to them (36%) or dislike religious leaders (34%).

Source: Why America’s ‘nones’ don’t identify with a religion | Pew Research Center

One word: Marketing.

Churches and nonprofits shouldn’t focus on attribution as a social media goal

For years, marketers have tried to attribute social directly to sales, but industry standards and consumer data reveal that their true focus should be expanding awareness and consideration.Think long-term, not quick fix. Think relationships, not attribution.

Source: The 2018 Sprout Social Index | Sprout Social

The biggest mistake I see churches and nonprofits make when engaging in an intentional “social media campaign” is counting the likes and hearts on Facebook, Twitter, or Twitter rather than measuring the engagement factor of relationships.

Only 14% of marketers polled say that they can attribute any revenue from social media. The same is true when a church or nonprofit creates a social campaign… focus on long-term relational signals, not short-term likes and favs.

What to do about the end of auto-sharing to Facebook profiles and creating episodic social media content

If you auto-share items from your site to Facebook (blog posts for example), you’ll want to take note of the big changes coming this week.

Many people, nonprofits, small businesses, churches etc use the built-in social media auto-sharing features on platforms such as WordPress or Squarespace or Wix or Weebly etc to share content to Facebook, Twitter, and Instagram profiles without much fuss.

However, Facebook is removing that ability for posting to a profile on August 1. This particularly impacts smaller businesses or a nonprofit that are smaller since it’s affecting Profiles, not Pages. But if you have been using auto-share to a WordPress profile, you’re going to have to do that manually now.

Here’s part of WordPress’ notice about it:

Starting August 1, 2018, Facebook is making a change to their platform: third-party tools can no longer automatically share posts to Facebook Profiles. This includes Publicize. If you’ve connected a Facebook Profile to your site, then Publicize will no longer be able to share your new posts to Facebook automatically. Sharing to Facebook Pages will continue to work as before.

Source: Publicize — Support — WordPress.com

Note that if you are auto-sharing to a Facebook Page (rather than a Profile… usually Pages are associated with businesses or groups and Profiles are individuals), you’ll still be able to continue to do that after August 1.

There are good security reasons why Facebook is making this change in light of the Cambridge Analytica fallout as well as the general cultural perception that Facebook is overrun with “fake news”. However, there’s also a clear self-serving reason for making this change as this post from Buffer points out:

Facebook seems very keen to encourage more users to share content and counter the decline of user-generated posts.

For example, its recent focus on Stories and Groups could be seen as a way to encourage more unique content. This, coupled with the “meaningful interactions” update, shows that Facebook might be hoping that more unique content shared by users, reaching more of their closest friends and family will help to spark more conversation and interaction on the platform.

Source: How Facebook Marketing is Changing (And How to Be Prepared) – Buffer

Buffer is a leading service in the social media sharing space. They allow for easy scheduling of posts to a variety of networks and are used frequently by businesses and nonprofits of all shapes and sizes. We’ve used them extensively with clients over the years as well.

However, the social media landscape continues to evolve since it became a major part of most people’s “online” lives over the last decade as well as a viable marketing and advertising channel.

I’ve always been hesitant about overusing auto-sharing services and blasting out the same content to every network as if they were all the same. Twitter, when used well, generates a very unique “culture” around a brand, business, or church. Facebook also has a unique community around content that will take even more of a front seat with the renewed push on “personal sharing” from the company. The same can be said about Instagram. The trick is to know your audience and be aware of the particularities of each of the social networks you’re pushing content to. You can’t treat a Facebook Live video the same as an Instagram Story or a Twitter Moment.

Additionally, Facebook Pages have taken a number of algorithmic hits over the last few years and I’ve personally had clients walk away from the platform because the ROI just wasn’t there. It’s not as simple as pushing “Publish” and walking away to let the magic happen these days.

Whether you’re using a Page or your own Profile to promote your cause, now is a good time to step back and re-examine how and why you share content and how you share content on any social network. I like to create social media calendars for our clients to help keep a more scheduled approach to content generation and sharing and to keep us from falling into the easy trap of blasting out the same content to every network at once.

Along with the calendar and schedule, I like to promote the idea of generating social media content in an episodic nature. The Netflix example is often used here to explain that people go to the service over and over to watch content they have become connected to in some way. “Binge watching” is not just about devouring a season of a TV show in one sitting, but is a psychological relationship that a person establishes with a certain brand of a show. Netflix doesn’t make its money from people passively watching movies or shows that are rolled out in a pre-programmed schedule with advertisements every 4-6 minutes. Instead, Netflix understands the psychology behind creating a connection between a person and their very interest-specific content.

In the same way, I like to promote the notion that social media content from a business, church, or nonprofit can and should tap into that same “episodic” mindset. Get your fans (no matter the size of your audience) on a regular schedule of Facebook Live events, Twitter AMA’s, Instagram Live Q/A’s, Facebook Page Pics of the Week etc… and don’t forget your weekly email newsletters on Tuesday or Thursday and your new podcast episodes every Monday.

Churches Should Realize That Branding is Dead

As with many things to do with marketing and messaging, churches are way behind the curve when realizing that relationships are much more powerful than advertisements or fancy branding.

Marketing data points have already moved larger brands to this realization but there’s still a large vacuum in the world of nonprofit and religious org marketing that keeps outreach trapped in the pre-internet days.

The Best Marketers Will Realize That “Branding” Is Dead And It’s All About Community Activation And Relationship Building. David Minifie, CXO & Executive Vice President, Centene Corporation

As a CMO, I wanted to elevate from Advertising (like personal injury lawyers) to Brand Building (like Harley Davidson).  As a CXO, however, my perspective has changed.  I want to take Transactions (like glancing at the newspaper sports scores), turn them into Engagements (like reading Sports Illustrated) and then elevate them into Relationships (like being a Cardinals fan in St. Louis).  Manufacturers that focus on branding and not relationships…beware!

— Read on www.forbes.com/

Video at every stage of the customer journey

Holistic marketing campaigns that are based on customer journeys and utilize a mixture of text, video, and image based ads have always been the vehicle for real results if you had enough budget.

It’s great to see Google (YouTube) helping to make this reachable for nonprofits, community groups, and religious orgs with a limited budget as well…

Increasingly, video is also leading people to take action. In fact, globally, conversions generated by YouTube ads are up 150 percent year over year.1 Using TrueView for action, you can drive any action on your website that’s important to your business, like booking a trip, scheduling a test drive or requesting more information.

— Read on blog.google/products/ads/results-on-youtube/