Go Start Your Blog and Find a Newsreader

Sam Harrelson on August 15, 2018

I’ve been using RSS as my primary way to read news, blogs, thoughts, and ideas since 2005 or so (I currently use a mix of Feedly and NewsBlur as my RSS readers, and both are excellent in their own ways).

There’s a growing rumbling going on in the tech-thinkers space I follow (mostly through my RSS readers). Twitter is great for quick fleeting thoughts that you write on the back of a leaf and watch float away down the river. Facebook is great for sharing pictures and updates with those who you are close with in real life. RSS and feed readers serve a much different purpose and I have no doubt they’ll be back in the mainstream soon enough given the current tensions around walled gardens, security, and advertising…

Now fight against the machine and go start your blog. You’ll be glad you did.

The tension between walled gardens (or lock-in, or whatever you want to call it) and a decentralized web will likely never end. But, it feels like we are in for another significant turn of the crank on how all of this works, and that means lots of innovation is coming.

— Read on www.feld.com/archives/2018/08/rss-the-persistent-protocol.html

Should social media be regulated?

Sam Harrelson on August 15, 2018

Interesting numbers From the Knight Foundation and Gallup that, if enacted, would have huge ramifications for the advertising and marketing industries (especially for nonprofits)…

A new survey says yes — almost eight in 10 Americans agree that these companies should be subject to the same rules and regulations as newspapers and television networks that are responsible for the content they publish. The survey is part of a series of reports released by Knight Foundation and Gallup over the course of the year exploring American perceptions of trust, media and democracy.

— Read on medium.com/trust-media-and-democracy/should-platforms-be-regulated-a-new-survey-says-yes-2f3f4d0d1f00

Churches and nonprofits shouldn’t focus on attribution as a social media goal

Sam Harrelson on August 8, 2018

For years, marketers have tried to attribute social directly to sales, but industry standards and consumer data reveal that their true focus should be expanding awareness and consideration.Think long-term, not quick fix. Think relationships, not attribution.

Source: The 2018 Sprout Social Index | Sprout Social

The biggest mistake I see churches and nonprofits make when engaging in an intentional “social media campaign” is counting the likes and hearts on Facebook, Twitter, or Twitter rather than measuring the engagement factor of relationships.

Only 14% of marketers polled say that they can attribute any revenue from social media. The same is true when a church or nonprofit creates a social campaign… focus on long-term relational signals, not short-term likes and favs.

What to do about the end of auto-sharing to Facebook profiles and creating episodic social media content

Sam Harrelson on July 30, 2018

If you auto-share items from your site to Facebook (blog posts for example), you’ll want to take note of the big changes coming this week.

Many people, nonprofits, small businesses, churches etc use the built-in social media auto-sharing features on platforms such as WordPress or Squarespace or Wix or Weebly etc to share content to Facebook, Twitter, and Instagram profiles without much fuss.

However, Facebook is removing that ability for posting to a profile on August 1. This particularly impacts smaller businesses or a nonprofit that are smaller since it’s affecting Profiles, not Pages. But if you have been using auto-share to a WordPress profile, you’re going to have to do that manually now.

Here’s part of WordPress’ notice about it:

Starting August 1, 2018, Facebook is making a change to their platform: third-party tools can no longer automatically share posts to Facebook Profiles. This includes Publicize. If you’ve connected a Facebook Profile to your site, then Publicize will no longer be able to share your new posts to Facebook automatically. Sharing to Facebook Pages will continue to work as before.

Source: Publicize — Support — WordPress.com

Note that if you are auto-sharing to a Facebook Page (rather than a Profile… usually Pages are associated with businesses or groups and Profiles are individuals), you’ll still be able to continue to do that after August 1.

There are good security reasons why Facebook is making this change in light of the Cambridge Analytica fallout as well as the general cultural perception that Facebook is overrun with “fake news”. However, there’s also a clear self-serving reason for making this change as this post from Buffer points out:

Facebook seems very keen to encourage more users to share content and counter the decline of user-generated posts.

For example, its recent focus on Stories and Groups could be seen as a way to encourage more unique content. This, coupled with the “meaningful interactions” update, shows that Facebook might be hoping that more unique content shared by users, reaching more of their closest friends and family will help to spark more conversation and interaction on the platform.

Source: How Facebook Marketing is Changing (And How to Be Prepared) – Buffer

Buffer is a leading service in the social media sharing space. They allow for easy scheduling of posts to a variety of networks and are used frequently by businesses and nonprofits of all shapes and sizes. We’ve used them extensively with clients over the years as well.

However, the social media landscape continues to evolve since it became a major part of most people’s “online” lives over the last decade as well as a viable marketing and advertising channel.

I’ve always been hesitant about overusing auto-sharing services and blasting out the same content to every network as if they were all the same. Twitter, when used well, generates a very unique “culture” around a brand, business, or church. Facebook also has a unique community around content that will take even more of a front seat with the renewed push on “personal sharing” from the company. The same can be said about Instagram. The trick is to know your audience and be aware of the particularities of each of the social networks you’re pushing content to. You can’t treat a Facebook Live video the same as an Instagram Story or a Twitter Moment.

Additionally, Facebook Pages have taken a number of algorithmic hits over the last few years and I’ve personally had clients walk away from the platform because the ROI just wasn’t there. It’s not as simple as pushing “Publish” and walking away to let the magic happen these days.

Whether you’re using a Page or your own Profile to promote your cause, now is a good time to step back and re-examine how and why you share content and how you share content on any social network. I like to create social media calendars for our clients to help keep a more scheduled approach to content generation and sharing and to keep us from falling into the easy trap of blasting out the same content to every network at once.

Along with the calendar and schedule, I like to promote the idea of generating social media content in an episodic nature. The Netflix example is often used here to explain that people go to the service over and over to watch content they have become connected to in some way. “Binge watching” is not just about devouring a season of a TV show in one sitting, but is a psychological relationship that a person establishes with a certain brand of a show. Netflix doesn’t make its money from people passively watching movies or shows that are rolled out in a pre-programmed schedule with advertisements every 4-6 minutes. Instead, Netflix understands the psychology behind creating a connection between a person and their very interest-specific content.

In the same way, I like to promote the notion that social media content from a business, church, or nonprofit can and should tap into that same “episodic” mindset. Get your fans (no matter the size of your audience) on a regular schedule of Facebook Live events, Twitter AMA’s, Instagram Live Q/A’s, Facebook Page Pics of the Week etc… and don’t forget your weekly email newsletters on Tuesday or Thursday and your new podcast episodes every Monday.

Improving Twitter in 2018?

Sam Harrelson on July 22, 2018

Dave Winer:

1. Eliminate the character limit, allow for linking, simple styles, titles and enclosures (for podcasting). The move to 280 chars was so successful, that should be a clue. Remove the barriers to expression and let the whole web in via linking. Handle length the way Facebook does with a see more link. It’s good prior art.

— Read on scripting.com/2018/07/22/155344.html

I remember having a conversation with Tris Hussey over breakfast at some conference or other in early 2007 where we discussed Twitter and its future possibilities. I was convinced at the time that Twitter would go on to see the light and open itself up as a protocol for the internet to facilitate public micro-messaging, similar to what IMAP and POP were for email. I was wrong, of course. Twitter actually reversed course from its early openness with developers and a flexible API and shifted towards the advertising platform model around 2009 as it sought out a way to monetize the service.

I’m still an avid user of Twitter, much more so than Facebook, ten years later. I remember the early talks and discussions about the need for more editing features and the ability to post longer entries and I always thought that was antithetical to what Twitter was. I still think that’s the case (think Old Man Yelling At the Clouds). What makes Twitter such an interesting and valuable platform for news and social interaction to me in 2018 is the brevity of content. Going from 140 characters to 280 characters is less of a paradigm shift and more of a realization that the perception of too much information density has changed in the post-SMS messaging world. Whereas a long text message was seen as rude and inconsiderate in 2007, a long iMessage is considered the norm in 2018.

So, I have to disagree with Dave here on his point that Twitter should eliminate the character limit and promote features such as styles, titles, and even enclosures. What makes Twitter so unique in a world of Facebook, Instagram, Snapchat, YouTube, FaceTime, Signal, WeChat etc is the constraint of expression. People use Signal for privacy. We use Snapchat for its ephemeral and whimsical nature. Instagram is how we share visuals. Twitter is how we share quick thoughts.

We have blogs for the other features that Dave mentions here. Open the API’s and get the app developers back on board if we want to Make Twitter Great Again.

R.I.P. Stumbleupon

Sam Harrelson on July 9, 2018

Stumbleupon was one of those services that I loved to talk about on my blog or during a conference presentation back in the ’00s when describing the glorious democratized future that web2.0 would bring us. Twitter was still a texting service called twttr and Facebook was still at Harvard. You could edit the CSS on your MySpace page and make your profile ugly. We all had blogrolls. Forums still mattered and mods were there to keep the conversation in line. It was a fun and engaging period of time to be on the web. Unfortunately, things didn’t go as I thought they would and here we are in the Digital Dark Age of commodified social interactions and proprietary human farms built on the back of unmoderated advertising based on avarice and attention.

I wasn’t a particularly heavy user of Stumbleupon, but it was a fun service that helped me discover quite a few sites and resources over the years. I’m sad to see it go.

But now there’s no more of Stumbleupon’s pure, unadulterated content. All we have is angst-filled social media with a new monster around every corner. Sad stumbling through the interwebs now, everyone. Sad stumbling and watch your step.

Source: Stumbleupon died right when we needed it the most

Bring Back RSS

Sam Harrelson on June 30, 2018

I’m admittedly from a generation that grew up with a web that didn’t include Facebook, Twitter, Instagram or even Google. I look back fondly on the early 2000’s when we all had our own blogs and shared thoughts and pictures and quotes there.

I was just reminiscing about blogrolls this week with a client as we reminded ourselves about the joy of finding new and interesting people to subscribe to because of a link on a blog that we liked. Of course, there was Blogger and Live Journal and then Flickr and the rise of Google and MySpace and eventually Twitter and Facebook arrived in 2006. But for a while, it was a magical time not ruled over by corporate content silos… in my mind at least.

That’s a major reason why I still blog and share thoughts and links here. I’m not going to convert anyone but maybe I’ll share some of that old time religion. There’s incredible freedom and a sense of adventure to having your “own” site. Try it, rather than just relying on Facebook, Instagram, and Twitter.

Fun read here:

“For those of you born into the siloed world of the centralised web, RSS is an ancient technology from Web 1.0 (“the naïve Web?”). Like most things back then, it does what it says on the tin: it enables you to easily syndicate the content of your site. People interested in following your posts subscribe to your feed and receive updates using their RSS readers. There is no Twitter or Facebook in the middle to algorithmically censor … ahem … “curate” your posts.”

Via on Aral Balkan’s blog

Churches and Social Media

Sam Harrelson on June 19, 2018

Some good points in this post regarding churches using social media as outreach, particularly for youth. It’s important to keep in mind the “how’s” and “why’s” and “where’s” of different age groups and social media use as well.

I tell my clients all the time that just like we don’t all listen to music or watch “TV” the same (in the Spotify, Netflix, and Hulu age), we all don’t use social media for the same reason to accomplish the same things. Not to mention the often overlooked variable of geography and place when using social media. Churches really need to think through their approaches and goals with these in mind.

Setting up an Instagram account is easy. Using it in a way that authentically tells your story and engages current members is tough. Figuring out if its targeted towards youth or adults and why that matters is even more difficult. Don’t put all of that responsibility on a youth minister or Associate Pastor in this age of data-driven accountability.

So do the math and don’t believe in “build it and they will come.” That philosophy might have worked for ballparks in the middle of Iowa to attract the ghosts of the past, but it won’t work to attract engagement with very socially alive people in 2018 and beyond.

“I encourage you to count the cost,” Carey said. “It’s going to take time and effort to do this.”

Churches and ministries also must focus on storytelling to foster relationships between viewers and churches.

— Read on baptistnews.com/article/churches-must-count-the-cost-of-pursuing-youth-on-social-media/

Facebook ads prices are too high and companies are shifting to Instagram

Sam Harrelson on June 7, 2018

The impression-based market on Facebook ads haven’t resulted in a solid and stable pricing model for most direct-to-consumer companies (or nonprofits, churches, community groups etc). The targeting capabilities are exciting, but the pricing costs for ads have to match up with the returns.

So now we’re all flocking to Instagram Stories…

Digiday spoke with 10 direct-to-consumer companies, and all of them report their marketing mix has de-emphasized Facebook for other digital alternatives — including Facebook-owned Instagram — but seven of them also say they are expanding into traditional vehicles. The reason: Prices are getting high for audience segments and the feed has become a very cluttered space.

— Read on digiday.com/marketing/pivot-traditional-direct-consumer-brands-sour-facebook-ads/

Teens Have Officially Moved Beyond Facebook

Sam Harrelson on June 5, 2018

Wow, these stats are really quite something. Facebook dominates the social media landscape for older Americans, but teens have moved on to YouTube, Instagram, and Snapchat over the last 3-4 years.

Astonishing changes in usage percentages and something Facebook, and marketers, should really be concerned about (yes, Instagram is owned by Facebook but the Newsfeed is still the bulk of $$ for Facebook).

It’s hard to earn back users once young people start leaving, as Friendster and MySpace found out.

The social media landscape in which teens reside looks markedly different than it did as recently as three years ago. In the Center’s 2014-2015 survey of teen social media use, 71% of teens reported being Facebook users. No other platform was used by a clear majority of teens at the time: Around half (52%) of teens said they used Instagram, while 41% reported using Snapchat.

In 2018, three online platforms other than Facebook – YouTube, Instagram and Snapchat – are used by sizable majorities of this age group. Meanwhile, 51% of teens now say they use Facebook. The shares of teens who use Twitter and Tumblr are largely comparable to the shares who did so in the 2014-2015 survey.

Source: Teens, Social Media & Technology 2018 | Pew Research Center