There’s no denying that social media has made it easier to post online, but if you want to make sure that your own voice is being heard, get a domain, then purchase some web hosting and start a blog…
Reddit is introducing controversial charges to developers of third-party apps, which are used to browse the social media platform.
But this has resulted in a backlash, with moderators of some of the biggest subreddits making their communities private for 48 hours in protest.
Almost 3,500 subreddits will be inaccessible as a result.
Anyone who has read my writings and ravings here since 2006 will know I feel this exact way.
Buy that domain name. Carve your space out on the web. Tell your stories, build your community, and talk to your people. It doesnât have to be big. It doesnât have to be fancy. You donât have to reinvent the wheel. It doesnât need to duplicate any space that already exists on the web â in fact, it shouldnât. This is your creation. Itâs your expression. It should reflect you.
Bring back personal blogging in 2023. We, as a web community, will be all that much better for it.
I had something happen along these lines when I lost my Instagram and Facebook accounts after being compromised through a connected service with a bad password. There was no recompense or way to gain access to those networks that had been built up and maintained over years and years. Luckily, I had backups of the actual content, but all of those connections and gardens of interaction were immediately plowed up. I had been gardening on someone else’s land.
It’s yet another reason I’ve been focusing more on content and actual thoughts here and using Facebook, Instagram, Twitter, TikTok, etc, for more tertiary purposes. This domain and blog are my canonical place on the web.
Iâm constantly on the fence about pre-planning or pre-scheduling too many marketing posts ahead of time on social media. Itâs handy, for sure. However, given that events happen without warning, there are real risks that could make whatever youâre trying to do look incredibly out-of-touch.
However, there is a benefit to having a month (or week) long agenda of posts to help keep you or your team on track. Social media is a platform that often rewards spontaneity, and you should be building that into marketing efforts. But it would be best if you had a foundation on which to grow, and a good plan can get you there.
For example, I stumbled upon a free monthlong planner for social media posts in January 2023 from Plann. There is any number of these out there. Still, the benefit is that these calendars take away the guesswork and produce dozens of content pieces that can be used across social networks, promotional materials, videos, recaps, etc.Â
So spend some time thinking and planning while allowing your marketing efforts to remain responsive and flexible in 2023!
I’m not saying Track was the best thing that Twitter ever released, but it was probably the best thing Twitter ever encouraged early on with its open API (before the Dark Times when Twitter decided to pivot to an advertising company).
Say goodbye to Fleets, the row of fullscreen tweets at the top of the Twitter timeline that expire after 24 hours. The ephemeral tweet format is shutting down due to low usage after launching widely just eight months ago.
But Nextdoor has gradually evolved into something bigger and more consequential than just a digital bulletin board: In many communities, the platform has begun to step into roles once filled by Americaâs local newspapers. âAnecdotally, Nextdoor has gone from being kind of sub-Facebook to actually being the main platform you hear people discussing as a vector for local news and events and discussions,â says Emily Bell, director of the Tow Center for Digital Journalism at Columbia University.
This is a really fascinating development. First Microsoft and now Facebook are suspending PAC (Political Action Committee) spending in Washington. They’re joining financiers Goldman Sachs, JP Morgan, and Citigroup, along with Marriott, Blue Cross Blue Shield (caveat — our insurance co), Boston Scientific, and Commerce Bank. Bank of America (caveat — one of the banks we do business with), Ford, and AT&T, CVS, Exxon Mobil, and Wells Fargo are considering pulling their political monies.
This hits politicians where it really hurts.
For years, many of us in the “tech world” have decried these PACs and looked at them as a unnecessary evil that needed to be banned or done away with for a number of reasons.
Here are my personal convictions:
The PAC system reinforces the existing system of graft and corruption that so many Americans claim to abhor.
PACs favor the privileged both socio-economically and relationally. It’s a blight on a Democratic Republic and shouldn’t be seen as a “necessary evil” to doing business in the United States. Whatever your sector.
Tech boomed in the late 90’s and then again in the early ’00s because it was seen as a disruptor. From Google to Tesla to Uber (well, maybe they aren’t a great example but they did usher in a transportation paradigm shift) to even Twitter, the tech sector excited us with the promise of something different and more democratic to challenge the status quo. However, as the going got weird, the weird turned pro and put on suits. I want a return to the weird disruption tech that spurred creativity and a hope for a better representation to the powers that be. We’re not so far gone that it can’t happen in light of #metoo, BLM, LBGTQ+, trans rights, accessibility emphasis, and recognition of differently abled persons. Real revolutionary tech that can change the world… I still believe. PACS stand in the way of that.
So as we continue to process and deal with the terrorist insurrection on our Capitol last week, let’s take a second to recognize what these companies are doing by restricting or redirecting their PAC monies and how we can all do our part to not just “unify and move forward” but to cause real change.
Hearing from Spectrum never brings joy. We have been Time Warner Cable (which became Sprctrum) customers of their high speed internet offerings since moving to our new home in 2013. We regularly receive mailers and calls from them asking us to consider their phone plans or cable tv packages. Remarketing is a powerful tactic, but has to be deployed wisely. There’s also been the occasional past due notification (comes in a pink envelope and all) when we’ve changed debit card numbers and forgot to update the auto-payment on their app (which is a whole other blog post).
We never hear anything good from Spectrum.
This morning I’ve been receiving text message notifications about their service outage here in our area. That’s definitely not good news on an otherwise busy Monday morning working from home during my “busy season” with a few Zoom calls planned, some website audits that need to be done, and lots of charts to be made for clients. Not to mention, my partner runs her business and ministry from home, and our children have become digital natives during the pandemic (although they are much more resilient than we are when the web goes down).
I remember about 12 or so years ago, a Comcast customer service rep began the @comcastcares account on Twitter. These were the fun days of the Twitter platform and we users were so anticipating how the service would transform everything from customer service to entertainment to politics. Cory Booker was the Mayor of Newark at the time, and his revolutionary use of Twitter as a way for his community to reach out for help with downed trees or kittens stuck in trees was fascinating to watch. It brought joy. Little did we know how future politicians would use the service in the coming years⊠but I digress.
The @comcastcares account went viral and sparked a number of other services to open their own accounts for people like me who were valued customers but preferred a Twitter DM to submitting a support ticket on a terrible website, or (God Forbid) picking up the phone. It was a marketing play, but it brought joy from an otherwise joyless interaction when people are at their most frustrated. It’s also why every company uses carefully researched “hold music” and why some are better than others like Verizon’s terrible repeating 4/3 beat monstrosity.
During the pandemic, I’ve become fascinated by restaurant marketing. I’ve only worked with a handful of restaurants and restaurant groups as clients and the sector is admittedly not in my marketing wheelhouse.
However, watching local and national restaurants and chains adapt to new types of marketing technology and techniques during the pandemic has become a learning experience for me. Iâve downloaded dozen of restaurant and chain apps and had a few chats with various marketing teams.
A couple of large scale standouts have been McDonalds innovative use of their app to bring joy to an otherwise mundane human experience with promotions like a free item each day during the Holidays. Wendy’s has also been using marketing technology in a daring manner to build experience and interaction. For instance, their edgy Twitter account isn’t for everyone, but even snark can bring joy during a pandemic. Wendy’s is also using platforms such as Twitch to stream their team playing live games of Animal Crossing while giving away promo codes in the flowing chat. Again, it’s not for everyone and that’s the point.
Just like Comcast reached out to users with marketing technology that wasn’t “mainstream” or seemed silly in 2008 to do both outreach and perform a service, it’s important to bring joy and not just interruption.
So while our family scrambles to hook up internet hotspots and figure out how to work in new ways (yet again) this morning while our Spectrum service sorts out, think of ways that your organization can bring joy with marketing technology.
Don’t just send emails offering new services, asking for more donations, or updates about a new award you’ve won to your intended audience. Donât dismiss Instagram Reels or TikTok or Twitch or Clubhouse or Reddit or even Twitter because you donât think your audience is there or you donât have the time to experiment. Stagnation is death. Stagnation doesnât bring joy.
Joy will be a prime marketing technique in 2021. Embrace that and think outside the interruption.
Since I was in college (maybe before), I found the concept of pillows strange. So, I started sleeping without one. I’ve always primarily been a “stomach sleeper” (which is a benefit if I ever do contract Covid, I guess). My normal sleeping posture involves my head resting on my left arm face down with my right arm curled up so that my right hand is curled just below my chin.
I’m not sure why I have such an aversion to pillows. I’m not alone, evidently. King Henry VIII banned the use of soft pillows for anyone except pregnant women.
Maybe it’s that independent streak I have and my assurance that I shouldn’t have to rely on things like external pillows for comfort and sleeping posture if I can do it all on my own. Which seems to be a good metaphor for this time in our lives where we are all forced to reconsider what is important and what we rely on to make it through our days and nights. Whether that’s the camaraderie of a busy office space with our co-workers, or meals with friends, or opening night of a major movie in a crowded theater… our brains are undergoing cognitive loads that many of us aren’t realizing but definitely feeling the effects in our day-to-day walk through life.
But in times of change and disruption, the creative spark is made more available as our brains try to make sense of a new reality. Perhaps that what’s the pillow was supposed to prepare us for over the last 10,000 years or so that we’ve actively been using them as human beings. Learning to find comfort in the dark and mysterious time of night with all of its dragons and witches and spells while we give our brains time to defrag from a long day of processing being human.
Most of us aren’t spending our days gathering barley, millet, and emmer or stalking a herd of antelope hoping for a successful hunt to feed our families and appease our gods… but 2020 is weird. Give your brain time to rest and process at night whether you use a pillow or not. Dream up new avenues for your own creativity whether you’re looking for a business angle, a sermon message, or just a new hobby to replace Netflix binging.
At Tuesdayâs hearing, Jack Dorsey, Twitterâs chief executive, said the company would no longer make policy exceptions for Mr. Trump after he leaves office in January. During Mr. Trumpâs time as a world leader, Twitter allowed him to post content that violated its rules, though it began adding labels to some of the tweets starting in May to indicate that the posts were disputed or glorified violence.
âIf an account suddenly is not a world leader anymore, that particular policy goes away,â Mr. Dorsey said.
This thing works like an iPad. Thatâs the best way I can describe it succinctly. One illustration I have been using to describe what this will feel like to a user of current MacBooks is that of chronic pain. If youâve ever dealt with ongoing pain from a condition or injury, and then had it be alleviated by medication, therapy or surgery, you know how the sudden relief feels. Youâve been carrying the load so long you didnât know how heavy it was. Thatâs what moving to this M1 MacBook feels like after using other Macs.
Instagram usersâ ability to search is getting an upgrade. Today, the company announced that English-speaking users in six countries, including the UK, US, Ireland, and Canada, will be able to search the platform using keywords. Before today, they could only search for hashtags or accounts. So, for example, if you previously wanted to find âhealthy recipes,â youâd only be able to search for posts that tagged #healthyrecipes or accounts with variations on âhealthy recipesâ in their name or bio. Now, however, Instagram will let people search the keywords themselves, meaning posts that feature healthy recipes should surface, even if the specific tag is missing.
This is super helpful for content creators in specific niches and should help elevate quality posts that otherwise get buried in heavily trafficked hashtags.
âHereâs whatâs important: RSS is very much still here. Better yet, RSS can be a healthy alternative when Twitter is making you feel like shit. In 2019, thatâs, like, most of the time.â