The dangers of thinking “They’ll get it because they’re young”

So very true despite the stereotypes (spoken as a former college / high school / middle school teacher turned tech consultant). Parents have a big burden to bear in helping their young and old children make wise decisions about how and why to use the web. Just assuming “they’ll get it because they’re young” is very dangerous.

What is surprising about this data is that while education is a factor in online security literacy, age is less so. Users aged 65 and older were seemingly just as knowledgeable as users in the age range of 18-29; while online literacy bias in general is weighted toward younger users, the Pew survey suggests that overall there is a shared standard of what we know and what we don’t know.

Source: Why did we give our data to Facebook in the first place? – Scientific American Blog Network

Paying for everything you do

What about the users?

Advertising isn’t why Mark Zuckerberg started Facebook or, presumably, what gets him out of bed in the morning. Engineers and designers whose identities are invested in changing the world don’t want that work tarnished by association. But the decision to pay for everything Facebook does by selling advertising means–whether he likes it or not–Mark Zuckerberg is just as much the CEO of an advertising company as a social network. The sooner Facebook reconciles this for itself and its users, the less vulnerable it will be to stories like last week’s.

Source: Admit It, You Don’t Really Understand Facebook

1.1.1.1

DNS is an important and overlooked backbone structure of how we interact and communicate with the web. If you think that Facebook and Google knowing so much about you is weird, you definitely don’t want to go down the rabbit hole of probing what your Internet Service Provider knows about you based on all the traffic that flows through them and their DNS services that you subscribe to.

I’ve been using Google’s 8.8.8.8 DNS for many years, but excited to see another new player that promises complete encryption and privacy. Granted, Cloudflare is becoming a point-of-failure worry given how much heavy lifting they do as a content delivery network for many sites (including this one), but more competition is a good thing in this case (especially if they aren’t advertising companies).

Unfortunately, by default, DNS is usually slow and insecure. Your ISP, and anyone else listening in on the Internet, can see every site you visit and every app you use — even if their content is encrypted. Creepily, some DNS providers sell data about your Internet activity or use it target you with ads.

We think that’s gross. If you do too, now there’s an alternative: 1.1.1.1

Source: 1.1.1.1 — the Internet’s Fastest, Privacy-First DNS Resolver

Google is killing goo.gl and we’ll see more web rot

Google released goo.gl link shortening service back in 2009. URL shorteners were popular at the time (and since) for all sorts of purposes. Sites and services have relied on goo.gl and bit.ly etc for years to mask complex links and encourage sharing or easier verbal communication. But like all things having to do with the web, you should plan for the future and realize that services come and go (another reason I’ve kept my own blog here since 2006).

I know lots of sites and designers that use goo.gl links in production… it’s going to be a headache to switch all those out.

Google announced that it is shutting down its URL shortening service, goo.gl. The company says that new and anonymous users won’t be able to create links through the goo.gl console as of April 13th, but existing users will be able to use it for another year, after which it will be discontinued completely.

Source: Google is shuttering its URL shortening service, goo.gl  – The Verge

Surveillance Capitalism

Surveillance capitalism is deeply embedded in our increasingly computerized society, and if the extent of it came to light there would be broad demands for limits and regulation. But because this industry can largely operate in secret, only occasionally exposed after a data breach or investigative report, we remain mostly ignorant of its reach.

Bruce Schneier – Facebook and Cambridge Analytica

Data Panic

I’ve been following Curran’s tweets and posts and press blitz the last couple of days, and I have to say that I’m not a fan of his scare tactics and frequent plugs for people to donate to his Patreon so that he can continue his “work”.

Yes, your data should be intensely personal and used wisely by yourself and companies you use to accomplish things in your day-to-day. However, this sort of shock posting intended to scare and react quickly to statements like “GOOGLE KNOWS YOUR WEIGHT!!” isn’t helpful.

This is absolutely nothing new, and yes… we’ve long known that Google can track your locations (if you opt-in and allow location services) and know your YouTube viewing history.

Let’s not tell Dylan to investigate what his internet service provider knows about him…

The harvesting of our personal details goes far beyond what many of us could imagine. So I braced myself and had a look

Source: Are you ready? This is all the data Facebook and Google have on you | Dylan Curran | Opinion | The Guardian

Google Rolls Out “Mobile First” Indexing Today

Facebook is undergoing serious challenges to its place as a web hub between the public PR crisis involving its role in the mis/use of data related to Cambridge Analytica and the 2016 election as well as its ongoing tweaks to algorithms which now demote business and group pages in preference to users seeing more content from friends and family.

In the midst of that, there’s been a real uptick in the amount of attention that Google search results receive and topics such as SEO and page loading speed as more and more companies begin to reconsider their social media ad spends on Facebook and Twitter. Companies of all sizes are either pulling their Facebook ad buys altogether or crunching numbers to determine the effectiveness of their campaigns.

Suddenly, Google search results and SEO are becoming the new darlings of the marketing and advertising world again. So, it’s important that starting today, Google is rolling out its “mobile first” indexing scheme.

Whether you’re a big company or a small church or a medium-sized nonprofit, it’s important that you take into consideration elements such as how quickly and how well your website loads on mobile devices (if you want to rank well, at least):

To recap, our crawling, indexing, and ranking systems have typically used the desktop version of a page’s content, which may cause issues for mobile searchers when that version is vastly different from the mobile version. Mobile-first indexing means that we’ll use the mobile version of the page for indexing and ranking, to better help our – primarily mobile – users find what they’re looking for.

We continue to have one single index that we use for serving search results. We do not have a “mobile-first index” that’s separate from our main index. Historically, the desktop version was indexed, but increasingly, we will be using the mobile versions of content.

Source: Official Google Webmaster Central Blog: Rolling out mobile-first indexing

Reaping Data

Not to mention how companies and governments so haphazardly use this data for causes and purposes…

The unchecked power of companies that harvest our data is a great problem—but it’s hard to get angry about an idea that’s so nebulous. Like climate change, the reaping of our data is a problem of psychology as much as business. We know that the accumulation of massive power in so few hands is bad, but it’s impossible to anticipate what terrible result might come of it. And if we could envision them, these consequences are imaginary: abstract and in the future. It feels so oppressively intractable it’s hard to summon the will to act.

Source: Cambridge Analytica Is Finally Under Fire Because of Whistleblowers | WIRED

What Facebook knows about you and me and what I can do about it


Cambridge Analytica harvested personal information from a huge swath of the electorate to develop techniques that were later used in the Trump campaign.

Source: How Trump Consultants Exploited the Facebook Data of Millions – The New York Times


I often have consultations with clients involving data sources. Marketing has always been closely tied to the acquisition and analysis of data related to potential target audiences or desired demographics. A large part of what I do every day is staring at spreadsheets and trying to derive direction or wisdom out of data that Facebook or Twitter or Instagram or Snap or Google has gathered from their (often overlapping) groups of products users for our clients’ campaigns.

I loathe using the term “campaign” to refer to anything marketing related… it’s not a battle and we’re not at war. Even worse is the dehumanization that often occurs in marketing conversations we all have about the data generated by real people on the web. Both are related in that our gathering and use of this data combined with our resulting conclusions and “targeting” (again with the militaristic violent language) makes actual people into abstract data points.

It’s little talked about in our industry, but data ethics are something we really need to take more seriously in all aspects of our marketing efforts, whether you’re working with a Fortune 500 company or a small country church.

I know that I personally feel a twitch of regret mixed with reservation when I click on a radio buttons to specify that I’d like to target women above the age of 40 who have relationship issues but live in this affluent ZIP code and enjoy looking at pictures of wine and spirits on Instagram. It’s terrifying. But, it’s relatively cheap and incredibly effective. Our church and nonprofit clients on shoestring budgets can’t get enough of the reach and response from this kind of data marketing (“like shooting fish in a barrel” is a common saying for a reason).

I did a good deal of work on ethics in Divinity School. I’m taking a course in the coming weeks on Data Science Ethics. Now, I need to do a better job of thinking through these types of marketing efforts and explaining the ethical implications of using this data given that most people have NO IDEA how much is known about them (yes, because of Facebook and social media but also because of the relative ease of connecting someone’s phone number or address or email with their browsing history, activity on location tracking services, voter records etc). I need to do a better job of helping clients think through the humanization and dehumanization involved with marketing and advertising and their own goals (especially for churches and nonprofits). I need to do a better job of providing real alternatives to the types of data usage that resulted in situations like our current political climate. I need to provide shoestring budget options for marketing that emphasizes humanity and relatedness rather than victory.

Otherwise, I’m just hanging out in Omelas.

Is there space for “ethical marketing” in a crowded environment of agencies driving the cost of “targeting” and “campaigning” and “development” to the lowest common denominator in terms of price and friction? I’m not sure. But I’m just crazy enough to start giving it a try.

“Worlds colliding, Jerry!”

This is interesting… Dropbox and Google Drive have always been competitors (in my mind and usage), but it seems like Dropbox is taking on the “internet scale storage system” that Dave Winer mentioned on Twitter… more like competition with Evernote?


Dropbox users will be able to create, open, edit, save, and share Google Docs, Sheets, and Slides directly from Dropbox. And when you’re working in Dropbox, you’ll be able to save Google Docs, Sheets, and Slides to your Dropbox account.

Source: Working with Google Cloud to bring all your work together | | Dropbox Blog