The Sublime and Silicon Valley

The sublime—whether a feature of the natural world, or of UFOs, or of religious experience—is a sense of our own vanishing smallness before something impossibly vast: a mountain range, a churning ocean, the universe, God. What we get in return for being so existentially demeaned is freedom from the tyranny of our own personalities, a sort of liberating oblivion. But data-extracting platforms don’t sublimate our personalities; they multiply and magnify them. And the Data Sublime, far from making the internet feel thrillingly big, has conspired to make it feel smaller, claustrophobic, and profoundly boring. As Facebook and Google metastasize, the more interesting destinations on the internet are dying off; recent sweeping media layoffs were also largely the result of Facebook, Google, and Amazon’s stranglehold on advertising revenue. The sublime promises a sort of redemptive immensity, but Silicon Valley strives to compress all of digital experience into a single, monotonous feed, mainlining capital into the pockets of billionaires.

— Read on thebaffler.com/latest/close-encounters-of-the-tech-kind-harnett

The Next Social Network is Private Messaging

https://www.facebook.com/notes/mark-zuckerberg/a-privacy-focused-vision-for-social-networking/10156700570096634/

Today we already see that private messaging, ephemeral stories, and small groups are by far the fastest growing areas of online communication. There are a number of reasons for this. Many people prefer the intimacy of communicating one-on-one or with just a few friends. People are more cautious of having a permanent record of what they’ve shared. And we all expect to be able to do things like payments privately and securely.

Not saying I called it, but I called it. Look to WeChat for how we’ll be doing “social networking” here in the US within the next 5 years.

Twitter completely flopped and missed the ball by not shipping a DM app.

Instagram egg is worth “at least $10M”

Some days… I just don’t know… wow.

Marketers, however, are taking the bait. Nik Sharma, the head of DTC at VaynerMedia, told The Atlantic, “being the first brand to crack out of the egg is worth at least $10 million.” He went on to say that businesses, in fact, should “spend on the egg instead of the Super Bowl.” Read that again, because that’s a quote a supposedly human being made about a picture of an egg!

Source: VaynerMedia exec: Instagram egg is worth “at least $10M”

Instagram Party Accounts

Only a matter of time before us 40-year-olds start spinning up Instagram party accounts (just like we took over Facebook)!…

While Facebook event pages make clear who their organizers are, Instagram party accounts frequently don’t divulge that information. The anonymity of a party page allows for plausible deniability if the account gets discovered by a parent. If a party you spent weeks hyping up on Instagram gets out of hand, you can simply “be like, ‘Yeah, I had friends over and more people came,’” says Brown.

Source: What Is an Instagram Party Account? – The Atlantic

NASCAR’s Social Media Leaderboard

Marketing and NASCAR are two of my longtime passions (lots of overlap on that Venn Diagram)… so I couldn’t resist sharing these stats.

Interesting to note that Danica retired from NASCAR after this year’s Daytona 500… that doesn’t say very good things about the health of the sport from a marketing perspective.

Kyle Busch led all drivers in engagements and total video views, with Danica Patrick coming in a close second. Busch and Patrick are both sit near the top in nearly every category.

Source: NASCAR’s Social Leaderboard: How the Top Drivers Stack Up | opendorse

Instagram Stories Maker (for Churches, Nonprofits etc)

Just this past week I was having coffee with a friend who volunteers to manage all the social media and website duties for his church (bless them). They’re savvy and very good about getting their church on Facebook Live each Sunday and creating shareable content throughout the week.

I brought up Instagram Stories during our conversation and remarked at how “hot” Stories are from a marketing point of view compared to the FB Newsfeed or Instagram’s photo feed and how more churches need to be hopping on the bandwagon to increase engagement (if that’s your sort of thing).

I just happened to stumble across this iOS app today to make creating Stories easier… will have to give it a shot this week!

Templates You can choose from 40 templates of many different styles. All are 100% editable. · Text Styles There are 50 different texts styles you can add to your stories. All styles are beautifully animated. You can customize fonts, colors, sizes, positions and alignments. · No Account Required…

Source: ‎Mojo – Create Video Stories

Instagram Stories for Churches and Nonprofits

More and more of my clients on the nonprofit and church side are asking about Instagram Stories and experimenting with them in some form to help with outreach. Like anything on the web or mobile, it’s always fun to dive in and try things out. But there’s no need to reinvent the wheel if you’re looking to make the most of your time (especially given that most nonprofit marketing is done on a volunteer basis!).

Here’s a handy guide that makes some of the same points that I do with clients… shoot vertically, don’t take yourself too seriously, don’t be afraid of stickers, be afraid of hashtags, and (most importantly!) PLAN PLAN PLAN with a calendar that you’ll stick to…

Consider treating your Story like a TV network with scheduled programming for the week, or even recurring “episodes” that happen on certain days. Thinking in advance about what kind of content you’ll be sharing and how your Story will flow will help you craft a more addictive and consistent experience for your viewers.

Source: Instagram Stories: Everything Businesses Need to Know

Instagram is Dead

For starters, this is the end of Instagram as we know it. Systrom and Krieger were deeply involved in day-to-day product decisions, and retained an unusual degree of autonomy over the company. For years, they were careful to the point of being obstinate. Even as they began to expand Instagram’s suite of offerings, they remained deeply cautious. (Features for creating groups of “favorites” and a standalone messaging app have been in testing for 15 months and 10 months, respectively.)

— Read on www.theverge.com/platform/amp/2018/9/25/17903556/instagram-founders-quit-kevin-systrom-mike-krieger-facebook

Do Facebook Ads Really Work?

Within the advertising industry, the debate about whether advertising works on Facebook is not new. A survey last year showed over 60 percent of small business owners felt advertising on Facebook was ineffective. The lawsuit takes it a step further, saying Facebook is misleading advertisers.

Source: Does Facebook Really Work? People Question Effectiveness Of Ads : NPR

Like anything else, you do need some expertise to make Facebook or Instagram or Snap or Google or Pinterest ads work. We are finishing a period where these advertising companies have held that “ANYONE CAN DO IT! IT’S SO EASY! JUST SIGN UP AND TELL US WHO YOU WANT TO TARGET!” with regards to their ads and effectiveness.

But that’s simply not true. I could probably re-roof our home. But I’m not going to spend the time, effort, and money trying to do that job myself. I’m going to hire someone who knows what they are doing.

Same with social media advertising and marketing. That’s how I pay our mortgage (and for our new roof) every month!

The reason Twitter will ultimately fail

I still firmly believe we’ll see a reckoning of sorts for social media giants such as Facebook and Twitter (and even Instagram and its lovely filters) where the network effect takes a backseat to quality interactions and we move away from hegemonic one-size-fits-all walled gardens towards decentralized and specified communities based on our preferences. Reddit is already pointing the way on this (partly):

The internet of old — composed largely of thousands of scattered communities populated by people who shared interests, identities, causes or hatreds — has been mostly paved over by the social-media giants. In this new landscape, basic intelligible concepts of community become alien: The member becomes the user; the peer becomes the follower; and the ban becomes not exile, but death. It is not surprising that the angriest spirits of the old web occasionally manifest in the new one. But what’s striking is how effectively they can haunt it, and how ill-equipped it is to deal with them.

Source: Twitter’s Misguided Quest to Become a Forum for Everything – The New York Times

Churches and nonprofits shouldn’t focus on attribution as a social media goal

For years, marketers have tried to attribute social directly to sales, but industry standards and consumer data reveal that their true focus should be expanding awareness and consideration.Think long-term, not quick fix. Think relationships, not attribution.

Source: The 2018 Sprout Social Index | Sprout Social

The biggest mistake I see churches and nonprofits make when engaging in an intentional “social media campaign” is counting the likes and hearts on Facebook, Twitter, or Twitter rather than measuring the engagement factor of relationships.

Only 14% of marketers polled say that they can attribute any revenue from social media. The same is true when a church or nonprofit creates a social campaign… focus on long-term relational signals, not short-term likes and favs.

Improving Twitter in 2018?

Dave Winer:

1. Eliminate the character limit, allow for linking, simple styles, titles and enclosures (for podcasting). The move to 280 chars was so successful, that should be a clue. Remove the barriers to expression and let the whole web in via linking. Handle length the way Facebook does with a see more link. It’s good prior art.

— Read on scripting.com/2018/07/22/155344.html

I remember having a conversation with Tris Hussey over breakfast at some conference or other in early 2007 where we discussed Twitter and its future possibilities. I was convinced at the time that Twitter would go on to see the light and open itself up as a protocol for the internet to facilitate public micro-messaging, similar to what IMAP and POP were for email. I was wrong, of course. Twitter actually reversed course from its early openness with developers and a flexible API and shifted towards the advertising platform model around 2009 as it sought out a way to monetize the service.

I’m still an avid user of Twitter, much more so than Facebook, ten years later. I remember the early talks and discussions about the need for more editing features and the ability to post longer entries and I always thought that was antithetical to what Twitter was. I still think that’s the case (think Old Man Yelling At the Clouds). What makes Twitter such an interesting and valuable platform for news and social interaction to me in 2018 is the brevity of content. Going from 140 characters to 280 characters is less of a paradigm shift and more of a realization that the perception of too much information density has changed in the post-SMS messaging world. Whereas a long text message was seen as rude and inconsiderate in 2007, a long iMessage is considered the norm in 2018.

So, I have to disagree with Dave here on his point that Twitter should eliminate the character limit and promote features such as styles, titles, and even enclosures. What makes Twitter so unique in a world of Facebook, Instagram, Snapchat, YouTube, FaceTime, Signal, WeChat etc is the constraint of expression. People use Signal for privacy. We use Snapchat for its ephemeral and whimsical nature. Instagram is how we share visuals. Twitter is how we share quick thoughts.

We have blogs for the other features that Dave mentions here. Open the API’s and get the app developers back on board if we want to Make Twitter Great Again.

The 2018 Instagram Hashtag Guide

Common sense advice here, but I see mistakes like using the same hashtags over and over and over (or using hashtags that have nothing to do with a post) way too often (particularly from nonprofits)…

As for the practice of using the same long list of hashtags on every post… Don’t do it. Instagram’s community guidelines clearly state that “posting repetitive comments or content” is not okay.

When you create a post, only use hashtags that make sense. If you tag a post with #wanderlust, for example, your content must be something globetrotters will want to comment on, like, and share.

— Read on blog.hootsuite.com/instagram-hashtags/

Facebook ads prices are too high and companies are shifting to Instagram

The impression-based market on Facebook ads haven’t resulted in a solid and stable pricing model for most direct-to-consumer companies (or nonprofits, churches, community groups etc). The targeting capabilities are exciting, but the pricing costs for ads have to match up with the returns.

So now we’re all flocking to Instagram Stories…

Digiday spoke with 10 direct-to-consumer companies, and all of them report their marketing mix has de-emphasized Facebook for other digital alternatives — including Facebook-owned Instagram — but seven of them also say they are expanding into traditional vehicles. The reason: Prices are getting high for audience segments and the feed has become a very cluttered space.

— Read on digiday.com/marketing/pivot-traditional-direct-consumer-brands-sour-facebook-ads/

Teens Have Officially Moved Beyond Facebook

Wow, these stats are really quite something. Facebook dominates the social media landscape for older Americans, but teens have moved on to YouTube, Instagram, and Snapchat over the last 3-4 years.

Astonishing changes in usage percentages and something Facebook, and marketers, should really be concerned about (yes, Instagram is owned by Facebook but the Newsfeed is still the bulk of $$ for Facebook).

It’s hard to earn back users once young people start leaving, as Friendster and MySpace found out.

The social media landscape in which teens reside looks markedly different than it did as recently as three years ago. In the Center’s 2014-2015 survey of teen social media use, 71% of teens reported being Facebook users. No other platform was used by a clear majority of teens at the time: Around half (52%) of teens said they used Instagram, while 41% reported using Snapchat.

In 2018, three online platforms other than Facebook – YouTube, Instagram and Snapchat – are used by sizable majorities of this age group. Meanwhile, 51% of teens now say they use Facebook. The shares of teens who use Twitter and Tumblr are largely comparable to the shares who did so in the 2014-2015 survey.

Source: Teens, Social Media & Technology 2018 | Pew Research Center

How Instagram’s algorithm works

My clients often don’t realize that Facebook, Instagram or Twitter place content directly in front of users eyeballs based on when things are posted.

We live in the “attention” era and you have to not only produce worthwhile content to get noticed but also maintain interest and relationship.

Three main factors determine what you see in your Instagram feed:

Interest: How much Instagram predicts you’ll care about a post, with higher ranking for what matters to you, determined by past behavior on similar content and potentially machine vision analyzing the actual content of the post.

Recency: How recently the post was shared, with prioritization for timely posts over weeks-old ones.

Relationship: How close you are to the person who shared it, with higher ranking for people you’ve interacted with a lot in the past on Instagram, such as by commenting on their posts or being tagged together in photos.

Source: How Instagram’s algorithm works | TechCrunch

Focus on Engagement and Newsletters Rather than Likes and Shares

In fact, research shows that there isn’t a high correlation between reading time and social sharing.

As you can see from the graph, the high read time doesn’t translate to shares. Just because someone clicked a share button, it doesn’t mean that they were engaged with the content.

Source: How to Effectively Manage Engagement for Stronger Influence

2018 Social Media Marketing Industry Report by Social Media Examiner

“Nearly all marketers (83%+) who’ve been employing social media marketing for 1 year or longer report it generates exposure for their businesses.”

I’m skeptical of these sorts of reports generally, but SME does a good job of presenting digestible data. There are certainly some good takeaways here for businesses of all sizes, nonprofits, and churches looking to do more with their social media profiles.

The PDF download is free.

In our tenth-annual social media study, more than 5,700 marketers reveal where they’ll focus their social media efforts.

Source: 2018 Social Media Marketing Industry Report : Social Media Examiner

Will you be able to buy items on Instagram soon?

Looks that way.

This is potentially huge for small businesses that use Instagram for promotions of their products (I know I follow several boutique accounts promoting everything from pens to knives to stationary)…

Instagram just stealthily added a native payments feature to its app for some users. It lets you register a debit or credit card as part of a profile, set up a security pin, then start buying things without ever leaving Instagram. Not having to leave for a separate website and enter payment information any time you want to purchase something could make Instagram a much bigger player in commerce.

Instagram quietly launches payments for commerce | TechCrunch
— Read on techcrunch.com/2018/05/03/instagram-payments/

RSS in 2018

There’s so much wrong with this post, but I’ll point out my biggest gripe here… RSS (like podcasting) doesn’t need the metrics of behavior tracking for it to be a success. It’s distributed. It’s not commercialized. It’s not tracked with clicks based on eCPM’s or eCPC’s or brand quality engagement views.

And that’s ok.

It serves a heck of an important purpose.

Let’s all start using RSS readers again, btw. The internet will be a much better space.

RSS’ true failings though are on the publisher side, with the most obvious issue being analytics. RSS doesn’t allow publishers to track user behavior. It’s nearly impossible to get a sense of how many RSS subscribers there are, due to the way that RSS readers cache feeds. No one knows how much time someone reads an article, or whether they opened an article at all. In this way, RSS shares a similar product design problem with podcasting, in that user behavior is essentially a black box.

Source: RSS is undead | TechCrunch